Tag Archives: business presentation

Malcolm X Presentation Skill

The Malcolm X presentation
Malcolm X was a powerful presenter, a passionate man of strong belief and charismatic bearing, and the Malcolm X presentation is a textbook on how to sway an audience

Like snapping a towel to skin, you want to sting your audience in a good way, and no better way to do it than a Malcolm X presentation.

Make it sit up straight, snap their heads in your direction.

You can do this several ways, and it’s up to you what you choose, but it should fit your audience and the topic of your presentation.

One effective method is the use of a “grabber” line.

This is a surprising and unconventional sentence or an unusual fact that immediately alerts the audience that its about to hear something special.

Not just another canned talk.

One of the greatest public speakers of modern times was the late Malcolm X.  His speeches are textbook examples of how to grab an audience, mesmerize it throughout his presentation.  He then mobilized his audience with an especially powerful call to action.

His techniques are so powerful that he deserves a category all his own.

And so I coin what I call the Malcolm X Presentation.

The Malcolm X Presentation

Whether you agree or disagree with him is irrelevant to the point that he was a captivating communicator who drew from a deep well of powerful presentation techniques.  His charisma was unquestioned and it grew organically from the wellspring of passion that he invested in his cause and in every speech.

Malcolm’s speeches are just that – speeches – and they are written for the ear and not the eye.  They are best read aloud so as to absorb the measured beats, to feel the repetition of key phrases, and to learn the effects of certain rhetorical flourishes.

When you read sentence after sentence, you sense the power and the deep moral outrage coming through, sometimes explicit but most often through a steady recapitulation of ideas using different phrases, but key words.

You gain a sense of the gathering storm, you almost hear rolling thunder in the distance.

The Malcolm X Presentation
The Malcolm X Presentation used word pictures and various other rhetorical techniques to stir his audiences to action

Today, I mine his speeches for their cadences, their imagery, their use of allegory, anaphora, and turns of phrase.  With respect to grabbing an audience’s attention, too many presentations and speeches begin with routine thank-yous and ingratiation of the audience.

They sputter with stale phrases, a gripping of the podium and a squinting at notes or giving jerky backward glances at an unreadable projection screen.

Remember that a speech is tremendously different from a written document.

Pauses and repetition, tone and inflection are essential with the spoken word.  Let’s look at the beginning of a typical Malcolm X speech and see how he grabs his audience.

Read it with his spoken delivery in mind.

This speech – Message to the Grass Roots – was delivered in Detroit on November 10, 1963.  Irrespective of the time and place and circumstance, which of course will leaven our approach, note that Malcolm begins his talk by immediately establishing intimacy with the audience.

We want to have just an off-the-cuff chat between you and me . . . us.  We want to talk right down to earth in a language that everybody here can easily understand.

We all agree tonight, all of the speakers have agreed, that America has a very serious problem.  Not only does America have a very serious problem, but our people have a very serious problem.

In the space of four sentences, Malcolm has drawn in his listeners and layed out a situation statement that, at that moment, captivated his audience.

He establishes a mood of confidentiality and rapport.  He then states boldly – “America has a very serious problem . . . We have a very serious problem.”

Who wouldn’t want to hear what comes next?

No Chit-Chat  in a Malcolm X Presentation

Notice that he did not engage in throat-clearing and chit-chat.  No “Thank you Mr. Chairman” . . . no “So good to see so many committed activists tonight and familiar faces in the crowd.”  Notice also the use of repetition of key phrases:  “Very serious problem.”

Straight to the point, and a bold point it is.  See what comes next . . .

America’s problem is us.  We’re her problem.  The only reason she has a problem is she doesn’t want us here.

And every time you look at yourself, be you black, brown, red or yellow, a so-called Negro, you represent a person who poses such a serious problem for America because you’re not wanted.  Once you fact this as a fact, then you can start plotting a course that will make you appear intelligent, instead of unintelligent.

Has Malcolm studied his audience?  Is he reaching out with a message that is directly relevant to his listeners?

Most important of all, has he grabbed your attention?

He surely has.

Malcolm was expert at executing Presentation Snap, grabbing his listeners in a way that zeroed in on them.  He focused on their needs, concerns, desires, hopes.

He framed the issue in colorful language, and created listener expectations that he would offer bold and radical solutions to real problems.

For now, focus on the grabber to seize the attention of your audience.  Mull this excellent example from the Malcolm X presentation and ask yourself how he contrived it . . . and how it works.

In subsequent posts, we’ll look at more examples from Malcolm X as he moves through delivery of his presentation, building to his call for action at the end.

If you want to learn more about the techniques that energize a Malcolm X presentation, as well as the secrets that other powerful speakers use in their presentations, consult The Complete Guide to Business School Presenting.

Hook Your Presentation Audience . . . and Keep Them

Your Presentation Audience deserves your bestDo you face a listless, distracted audience?

Are your “listeners” checking iPhones every few seconds?  Texting?  Chatting in side conversations?

Do they sit with glazed, far-away looks?

The problem is probably you.

No way are you delivering on what should be a passionate, especially powerful presentation.

Your Presentation Audience Needs You to Be . . .

In this video interview with Concentrated Knowledge Corporation’s Executive Insights Program, Andrew Clancy quizzes me on how to connect with an audience that seems disconnected and disinterested in what you have to say in your business presentation.

Here, I identify a remedy for you – how to hook and reel-in an errant audience.  Here is what you need to be for your audience.  It isn’t your listeners’ fault if you’re monotonous, unprepared, listless, nervous, or dull.  It’s your job to entertain and energize your audience with your own enthusiasm.

Giving a business presentation is much more than just showing up in front of your long-suffering presentation audience and delivering a stilted talk.  Much more.

Respect your audience and work hard to dazzle your listeners.  They’ll appreciate it more than you know.

In addition to giving you solid counsel on your audience, I also suggest how you can energize your presentation by discarding one of the most common speaking crutches and by moving into the Command Position.

It’s not easy, but you can do it with several techniques developed over centuries of public speaking practice.

Please overlook my bad hair day in this video as you take in this powerful advice on How to Engage With Your Presentation Audience for an especially powerful presentation.

Have a look . . .

 

 

 

Work with PowerPoint in your Business Presentation

Work with PowerPoint for Impact
Work with PowerPoint for Presentation Impact

Microsoft’s PowerPoint multimedia software has gotten a bum rap, and this unfair reputation springs from the thousands of ugly presentations given every day from folks who don’t know how to work with PowerPoint.

And yet, PowerPoint is a brilliant tool.

Yes, brilliant.

But just as any tool – say, a hammer or saw – can contribute to the construction of a masterpiece . . . or a monstrosity, PowerPoint can contribute to the creation of an especially powerful presentation.

Or it becomes the weapon of choice to inflict yet another heinous public-speaking crime on a numbed audience.

Good Work with PowerPoint a Necessity

PowerPoint isn’t the problem.  Clueless presenters are the problem.

So just how do you use PowerPoint?

You can start by consulting any of several PowerPoint experts who earn their living sharpening their own skills and helping other to hone theirs.

Folks such as Nancy Duarte, who has elevated PowerPoint design to a fine art.  You can subscribe to her newsletter here by scrolling to the page bottom and signing up.  You can also enjoy her supremely interesting blog here.  She’s done all the heavy lifting already – now you can take advantage of it.

Garr Reynolds is another giant of the PowerPoint kingdom, and his concepts approach high art without being too artsy.

Meanwhile, if you want immediate help on-camera, do have a look at my own short video on how to work with PowerPoint.  It is enough to get you started and, I hope, whet your appetite for more instruction.

For once you create those marvelous slides inspired by Nancy and Garr . . . you then must use them properly in a ballet of visual performance art called a business presentation.

This short video reviews several of my own techniques that provide basic guidance on how to work with PowerPoint.

Have a look-see . . .

If you could have only one business presentations guide . . .

This is one Business Presentations GuideIf you could have only one business presentations guide to help you with your presentations, what would it be?   [Aside from my own]

You have many from which to choose.  Too many, in fact.

Hundreds of them.

So this question is part rhetorical and part genuine inquiry to discover what motivates, trains, and aids students and young executives in their development into capable presenters.  No, not just into capable presenters . . . especially powerful presenters.

I have my own answer to this question, of course, and I’ll share it with you in a moment.  It’s based on reviewing a skein of presentation and public speaking books published over the course of 2,500 years.  All of ’em?  Close to it.

It’s an esoteric subject with a tightly circumscribed group of recognized and established authors and scholars.  The mid- to late 1800s was the golden age for modern oratory and presenting, when Philadelphia was host to the National School of Elocution and Oratory.  Departments of public speaking flourished in universities across the land.

Today’s Tedious Tofu

Today, we have “communications” courses that offer tofu and tedious texts.  They offer impractical and vague suggestions that are often impossible to put into practice.

Today we have The Presentation Secrets of Steve Jobs supplanting the rich and powerful books of speaking masters who offer the soundest and most-proven presentation instruction in all of recorded history.  This is not to so harshly criticize The Presentation Secrets of Steve Jobs as to imply that is isn’t useful at all.

The author, Carmine Gallo, is a delightfully engaging public speaker himself.

Gallo pens a superb column for BusinessWeek.  And sure, this book has a pocketful of useful “tips.”

Business Presentations GuideBut the book, The Presentation Secrets of Steve Jobs, is more about Steve Jobs than it is about you.  It’s more about Steve Jobs than about presentation secrets that you can actually use.

Let’s put it this way:  Steve Jobs’s #1 presentation “secret” was to speak only at Apple product launch extravaganzas populated with early adopter evangelicals and to ensure that he was unveiling the next generation high-technology gadget hyped in the world press for the previous 12 months.

In such a scenario, don’t you believe that you and I could paint our faces blue and dress like Jack Sparrow and deliver a successful and quite powerful presentation?

Of course we could, and that was Steve Jobs’s actual “secret.”

Jobs was an above-average speaker with a distinctive style.  His public appearances were highly orchestrated.  His competition in America’s C-Suite was, and remains, abysmal.

In short, Jobs was a celebrity CEO armed with a built-in audience poised to cheer his every word.

That’s surely a “secret,” but it’s not very helpful to the average presenter.

So, will you learn anything from Mr. Gallo’s book?  Sure, but it has nothing to do with Jobs or what he does.

Mr. Gallo laces enough fundamental advice throughout the book to help a neophyte improve his presenting in several aspects.  But the question I asked at the beginning is this:

If you could have only one book to help you with your business presentations, what would it be?

Not that one.

In fact, I could recommend a dozen books that are utterly superb, none of which published after 1950, that far outstrip today’s pedestrian offerings.  Books that offer a wealth of powerful and mysterious techniques to transform you into the most dynamic speaker you possibly can be.

Books to stretch you to your utmost limits, books that propel you to fulfill your fullest presentation potential.

Single books that are worth any 10 “business communication” texts costing more than $1,000 in toto.

But if I had to choose one . . . and only one business presentations guide . . .

It would be this book . . . a book first published in 1913.

This Business Presentations Guide

Subsequent to its original publication, this incredible tome went into more than 58 editions and was constantly in print until 1962.  In that year, it was revised and given a different title, and it went into another 28 editions, the last one I can find published in 1992.  Its title was again revised and a new edition published in 2006.

This book remains in print today.  Many reprint editions are available and are quite inexpensive.  Like diamonds upon the ground that no one recognizes.

And of all the more than 500 presentation books I own, dating from 1762 to the present day (and reprints back to 430 BC), this is the one book I commend to you.  You can search it on Amazon.com and purchase an inexpensive copy today.

The one book I recommend is . . .

Public Speaking and Influencing Men in Business, by Dale Carnegie.The Business Presentations Guide for all time

Post-1962, the book is called The Quick and Easy Way to Effective Public Speaking, an edition revised by Carnegie’s wife [I dislike the new title, because it gives the mistaken impression that great public speaking can be “quick and easy,” an addition to the original book added much later, but I’ll not cavil on that point here].

The newest edition is called:  Public Speaking for Success.

Of course, Public Speaking and Influencing Men in Business doesn’t mention the PowerPoint software package, for obvious reasons.

Instead, this powerful business presentations guide focuses on the most important elements of any presentation, whether delivered by Pericles to the Athenians in 430 BC or by you to your Global Business Policies course in 2012 – you . . . your message . . . your audience.

Buy this book . . .

Read this book. . .

Learn from this book . . .

. . . and then enjoy the fruits.

And if you have room in your library for another business presentations guide, you can always add this superb volume, The Complete Guide to Business School Presenting.

Presenting Across Cultures . . . Russia

Business presenting offers challenges across cultures
Despite superficial similarities, great differences can exist across cultures with regard to business presenting

The universalities of presenting to business audiences are actually large in number.

But . . . and it’s a big but . . . differences can be great across cultures, and these differences mainly are manifested in the speaker-audience dynamic.

My last week lecturing in Russia was punctuated with many talks in front of college student and business audiences, both at Udmurt State University and at the Izhevsk Business Incubator.

My prior experience told me to hold a bit of circumspection in the corner of my eye as a kind of third-eye view; to perceive the situation as an observer might, so that I might be aware of disjuncture between my message, delivery, and its receipt by my Russian guests.

Complications Galore

Complicating the affair was the presence of a superb interpreter, with whom I’ve worked many times in past years.  She participated half the time as my talks were mixed Russian and English, which the audience seemed to appreciate for extra clarity.

Moreover, much of my presentation material had been translated into Russian on the screen behind me, with no concurrent English writing to offer me cues.  Consequently, I was compelled to internalize my Russian bullet points and pass them back into English.

This made for, occasionally, a less-fluid talk than what I like.

Different Nonverbal Cues

The biggest difference for me as a speaker to this particular foreign audience was the lack of nonverbal audience cues.  Or, should I say, the presence of perhaps a different set of cues.

The general nonverbal cues that we all search for in an audience seemed largely absent.  The signs that we are connecting with an audience simply are not there.

By this, I don’t mean that my listeners were unreceptive, uninterested, or rude.  I mean that their demeanor was what we might call . . . stolid.  My third-eye view told me to overlook this lack of nonverbal communication and to seek other cues to responsiveness.

I found them in a more aggressive interaction pattern.

I turned up the “cold call” technique and began to call on particular listeners for feedback on certain points.  An exercise in competitive intelligence was helpful in one talk as I turned the tables and asked for generation of hypotheses from what seemed a tough audience at first.

In the end, familiarity with one of my audiences over several days and several hours of presenting eroded the barriers that had inhibited audience feedback.

The lessons for me are plain – cultivation of a keener analysis of expected audience behavior in my preparation and the inclusion of short exercises designed to remove cultural barriers early-on.

As well, a healthy humility and a searching, open mind provide the most useful tools for presenting to a foreign audience.

Many verities of business presenting carry over from culture to culture, so have a look at The Complete Guide to Business School Presenting to catalog a few of them.

“I Hate Presentations”

Especially Powerful Personal Competitive Advantage
Strive for Confidence in Your Business Presentations

If you feel reasonably confident, competent, and thoroughly satisfied with your presenting skills, then I congratulate you.

Please do pass Business School Presenting along to a buddy who might profit from the humble advice offered herein.

But if you are like most of the 1.3 million English-speaking business school population worldwide, you doubtless have issues with your business school.  And its treatment of presentations . . . which is why you’re reading this post.

Which is why you’ve probably uttered “I hate presentations” more than a few times.

One in 366 Million?

Of an estimated 366 million websites worldwide, this is the only site devoted exclusively to business school presentations.

The only site.

I could be wrong about that, and I hope that I am.

Even if this is a lonely outpost today, we know that as quickly as the online community responds to the needs of its users, that could change tomorrow.  I trust you’ll let me know, so that I can link to these nooks and crannies of the web that may hold secrets that we all need.

But right now – this instant – I do believe that this is it.

And you’ll find it a source of personal competitive advantage of a rarefied sort.

I believe, and you may agree, that business school students need credible, brief, and direct resources on presenting  – solid information and best practices, not vague generic “presentation principles” and certainly not “communication theory.”

You want to know what works and why.

You want to know right from wrong, good from bad.  You want to know what is a matter of opinion and what, if anything, is etched in stone.

Here you find answers to the most basic of questions.

  • What is this beast – the business presentation?
  • How do I stand?  Where do I stand?
  • What do I say?  How do I say it?
  • How do I reduce 20 pages of analysis into a four-minute spiel that makes sense and that “gets it all in?”
  • How should we assemble a group presentation? How do we orchestrate it?
  • Where do I begin, and how?
  • How do I end my talk?
  • What should I do with my hands?
  • How do I conquer nervousness once and for all?
  • How can I tell “what the professor wants?”
  • How do I translate complicated material, such as a spreadsheet, to a PowerPoint slide so that it communicates instead of bores?

2,500 Years of Presenting

Business School Presenting answers every one of these questions and many more that you haven’t even thought of yet.

You may not like the answers.

You may disagree with the answers.

Fair enough.

Let a thousand presentation flowers bloom across the land.  Listen, consider, pick and choose your pleasure.

Or not.

But you should know that offered here is a distillation of 2,500 years of public speaking and presentation secrets.  Secrets developed by masters of oratory and public speaking and refined in the forge of especially powerful experience.

Cicero, Quintilian, Demosthenes, John Adams, Patrick Henry, Daniel Webster, Frederick Douglass, Abraham Lincoln, William Jennings Bryan, John Kennedy, Martin Luther King, Malcolm X, Ronald Reagan, Barack Obama – all find their places in the pantheon of the most powerful presenters of all time.

They Didn’t Hate Presentations . . .

All of these speakers have drawn upon the eternal verities of presenting.

In turn they’ve each contributed their own techniques to the body of wisdom.

You find those verities here.

personal competitive advantage
Confidence to become an Especially Powerful presenter

On the other side of things, give me your own presentation stories.

Stories from your campus that illustrate challenges particular to your school and academic concentration.

The various subdisciplines in business – finance, marketing, accounting, human resources, and such like – have their special needs.  Even as they are all tractable to the fundamental and advanced techniques of powerful presenting.

And so begins a journey on the road to becoming . . . an especially powerful presenter.  Someone imbued with personal competitive advantage of the sort that is not easily imitated.

You’ll know when you arrive.  And you will no longer hate presentations.

And you’ll wonder how you could have presented any other way.

Stop presentation guessing with The Complete Guide to Business School Presenting.

Super-Size those McTips?

Especially Powerful Business Presentations
McTips – Presentation Fast Food that denies you personal competitive advantage

Presentation tips are about as valuable as “tips” to become a rocket scientist.

Let’s look hard at the phenomenon of presentation tips . . . what I call McTips.

And then discover the actual path to personal competitive advantage to deliver a powerful business presentation every time.

The Two Groups?

With regard to presentations, I deal with two large groups of people.

For sake of descriptive simplicity, let’s call these two groups “Natural Born” and “McTips!”

“Natural Born” and “McTips!” represent two extreme views of what it takes to become an especially powerful and superior business presenter.

Neither is remotely accurate.

And neither group is what might be called enlightened in these matters.  Members of both groups are frustrating and irritating in their own ways and completely self-serving.

Here is why . . .

We often look for folks to excuse us from what, deep down, we know we ought to do, or what we can do.

If we look hard enough, we find what we search for, and excuses are extremely easy to find.  Let’s look at these two excuses that hold us back from fulfilling our potential as especially powerful presenters.

The First View

The first view would have us believe that great speakers are born with some arcane and unfathomable gift, combining talent and natural stage facility.

That Bill Clinton sprang from the womb declaiming that he feels our pain.

That Ronald Reagan was born orating on lower capital gains taxes.

That Oprah Winfrey began her talk show career in kindergarten.

If the first view holds that great speakers are born with a gift, then quite logically this view leaves the rest of us to strive with middling presentation skills.

It’s an excuse for us not to persevere.  Why bother to try?

Why not, instead, hire some of these natural born speaker types to do the heavy presentation lifting?  The rest of us can skate along and pretend that we’re not actually lazy . . . or frightened . . . or disinterested . . . or unambitious.

The Second View:  Presentation Tips

The second view is the opposite of the first.

This “McTips!” perspective would have us believe that delivering effective presentations is a snap.

So easy, in fact, that one of my colleagues assured me confidently and with not a little hubris that he could teach his undergraduates “everything they need to know about presenting in 30 minutes.”

He also assured me that “all that other stuff you talk about is B.S.”

Personal competitive advantage
Teddy Roosevelt: Personal competitive advantage for a President

Has the presentation landscape changed so much that what was once taught as a fine skill is now mass-produced in 30-minute quickie sessions of presentation tips?

I actually saw a headline on an article that offered 12 Tips to Become a Presentation God!

Have the standards of the presentation become so weak that great presenting can be served up in McDonald’s-style kid meals . . . “You want to super-size your speaking McTips?”

Hardly.

In the 1800s, public speaking was refined to an almost-art; “elocution” was the new science/art, and departments of elocution and public speaking flourished in universities throughout the land.

In Philadelphia, on Walnut Street in fact, the National School for Elocution and Oratory became a Mecca for would-be stars of the pulpit, the stage, the bar, and the political wars in the 1890s.

On into the first decades of next century, public speech was regarded with respect and a high-skill to be mastered with much study and practice.

The fact is that despite however much we might wish otherwise, today’s PowerPoint high-tech software multi-media offerings cannot change the fundamental truth that it is still you who must deliver the presentation.

So no . . . you cannot learn “everything you need to know about presenting in 30 minutes” with a handful of presentation tips.

You cannot become an especially powerful presenter at the fastfood drive-in window, unless you want to ply presenting at the lowest common denominator of mundane slide-readers that populate every business and law firm from New York to Nashville, from Boston to Baton Rouge, from Savannah to San Diego.

Ask yourself this.  If learning to deliver top-notch presentations is so doggoned easy, then why are 9 out of 10 presentations such awful forgettable bore-fests?

The Third View – The Power Zone

There is a third group, and it is destined to remain small.

This group is privy to the truth, and once you learn the truth about presenting, you can never go back to viewing presentations the same way.

And you can acquire especially powerful personal competitive advantage that is denied to others.

Consider this pop culture analogy from the 1999 film The Matrix.

In The Matrix, humans live in a world that is not what it seems.  In fact, everything they believe about the world is false.  Morpheus (Lawrence Fishburn) offers to reveal the truth to Neo (Keanu Reeves) about his existence.

Morpheus offers Neo a Blue Pill and a Red Pill.  The Blue Pill returns him to his old state of ignorance.  The Red Pill reveals the secret, and once he learns it, Neo cannot return to his old life.

The process of presentation discovery is much like the red-pill/blue-pill choice that Morpheus offers to the young computer hacker Neo . . .

You take the blue pill, the story ends, you wake up in your bed and believe whatever you want to believe. You take the red pill, you stay in Wonderland, and I show you how deep the rabbit hole goes.

Likewise, you can stop reading this article this instant – the blue pill – and return to the righteous and relaxing world of “Natural Born” or “McTips!”  Both viewpoints allow the average presenter to remain mired in mediocrity with an excuse that sounds plausible.

One perspective means you don’t try at all, other means you offer token effort as befits a low-level pedestrian task.

So, if you decide to take the Blue Pill, close this site and go your own way.  Bon  voyage!  I wish you a hearty good-luck and Godspeed, and perhaps you will be happier for your choice.

But if you are one of the few who thinks for a moment . . .  “Hmm. What if the Professor is right?”

Then . . . Take the Red Pill

especially powerful personal competitive advantage
Take the red pill for especially powerful personal competitive advantage.

Then you can read on to the next brief paragraph – the red pill – and be forever shorn of the excuse for mediocrity.

For the truth is in the Power Zone, and once there, you will never be satisfied with your old presentation life again.

You cannot go back.

You can only go forward to personal competitive advantage.

That’s the paradox, the Curse of Freedom.  It is completely within your power to seize the fruits of great presenting.  It’s your choice.

You can launch an auspicious presentation career right now, right this minute.

Or you can dismiss this site as yet another fraudulent claim to revealing secrets to you . . .  only to have it exposed as a method that requires you to actually do something.

A method that transforms you.

Choose the Red Pill.  Step boldy into the Power Zone.

The Power Zone is the province of the privileged few who understand the truth that anyone can become a great presenter, with the right kind of hard work and the willingness to become a great presenter.

To join this third group requires you to take on a new state of mind.

If you already carry this view, that’s superb.  If you don’t . . . you can decide now to adopt it or forever be relegated to the other two groups – believing you’re not good enough, or believing you are good enough when you’re actually not.

Public presentations – great presentations – require study and practice and preparation and technique.  A deep philosophical, academic, and professional history undergirds public speaking.  This history informs the very best presenters and their work.  You dismiss it only to your great loss.

No, you need not become a scholar of public speaking.  In fact, few people have that deep an interest in the subject and even fewer can claim that kind of knowledge today.

But what you can and should do is this:  Open your mind and heart to the possibilities of found treasure.

You actually can become a capable presenter.  You can become a great presenter.

When you enter the Power Zone, you are both cursed and blessed with knowledge.  This knowledge represents two sides of the same coin.

You are cursed with the knowledge that the only limitation you have is you.  You are blessed with the knowledge that you can become a good – even great – speaker.

An especially powerful presenter.

Now, you have no other real excuse.  It’s up to you.

For the ultimate guide to developing your personal brand as an especially powerful business presenter, CLICK HERE.

Move Like Jagger in Your Business Presentation?

Business Presentation
Your movement during your business presentation is as important to plan as your talk itself

Do you “move” during your business presentation so to maximize your personal competitive advantage?

Listen to this story . . .

After I delivered an incredibly inspiring lecture in a class last year – one of many, I am certain – a student approached me and shared this:

“I stand in one spot for the most part during my presentations,” he said. “But another professor told me to move around when I talk.”

Hmmm.

Move around when you talk.

“Did he tell you how?” I asked.

“Tell me what?”

“Did he tell you how to ‘move around?’  Did he tell you what it would accomplish?”

“No, he just said to ‘move around’ when you talk.”

“Just ‘move around?’”

“Yes.”

Ponder that piece of advice a moment.

Ponder that advice and then reject it utterly, completely.  Forget you ever read it.

What rotten advice.

Never just “move around”

Never just “move around” the stage.

Everything you do should contribute to your message.  Movement on-stage is an important component to your message.  It’s a powerful weapon in your arsenal of communication.

Movements can and should contribute force and emphasis to your show.

But some people move too much.  Like the professor urged, they just “move around” because they don’t know better.

And why should they know better, when some professor urged them to start prowling the stage for the sake of it.

Just as there are those who are rooted to one spot and cannot move while they speak, some folks just can’t stop moving.  They stalk about the stage like a jungle cat, constantly moving, as if dodging imaginary bullets.

They are afraid to cease pacing lest their feet put down roots.

Business Presentation
Never move just to “be moving.” Proper movement can imbue your business presentation with personal competitive advantage

This kind of agitated movement is awful.

Aimless pacing around the stage is worse than no movement at all.

Aimless movement usually indicates indecision, the sign of a disorganized mind.  It’s usually accompanied by aimless thoughts and thoughtless words.

“Move around when you talk.”

It’s not the worst piece of advice a professor has ever given a student, but it’s incredibly naive.

At first, the advice seems innocent enough.  Even sage.  Aren’t we supposed to move around when we talk?

Don’t we see powerful presenters “move around” when they talk?  Didn’t Steve Jobs “move around” when he presented at those big Apple Fests?

Yes, we see them “move around” quite well.

But do you know why they “move” and to what end?

Do you understand how they orchestrate their words and gestures to achieve maximum effect?  Do you recognize their skilled use of the stage as they appeal to first one segment of the audience, and then another?

Do you think that Bill Clinton or Barack Obama just “move around” when they talk?

If I tell you to “move around when you talk,” what will you actually do?  Think about it for a moment, how you might actually follow-through with that sort of vague advice.  Will you flap your arms?  Do Michael Jackson isolations with your shoulders?  Shake your fist at the crowd?

Move, You Say?  What great advice!

How?  Where?  When?  Why?  How much?

Awful advice.

We will never know how much damage such well-meaning naiveté has done to our presentation discourse.  Like much of what is said, it carries a kernel of truth, but it is really worse than no advice at all.  Centuries of practice and delivery advise us on this question.  Edwin Shurter said in 1903 . . .

Every movement that a speaker makes means – or should mean – something.  Hence avoid indulging in movements which are purely habit and which mean nothing.  Do not constantly be moving; it makes the audience also restless.  Do not walk back and forth along the edge of the platform like a caged lion.  Do not shrug your shoulders, or twist your mouth, or make faces.

You are well on your to mastering your voice and to speaking like a powerful motivator.  Now it’s time to incorporate essential movement.

What must you actually do during your talk?  Where to do it?  How to do it?  Why should you do it . . . and when?

In tomorrow’s post, I’ll answer those questions and show you how to incorporate meaningful movement into your presentation – exactly the types of movement that add power and gain you personal competitive advantage.

Interested in more especially powerful techniques for your business presentation?   Click here and discover the world of business presentations.

The only PowerPoint Guide you’ll ever need

Powerpoint Guide
Choose the Blue Pill for an especially powerful discovery process that can result in superior personal competitive advantage and outstanding business presentations

The business presentation  is an entirely different form of communication than a written document, and thats why you need a reliable PowerPoint Guide to get you through the rough waters of slide preparation.

For your presentation, do you ever throw together a half-dozen makeshift slides cut-and-pasted from a written report, with dozens of bullet points peppered throughout?

Guilty as charged?  Most of us are at one point or another.  The results can be heinous.

A PowerPoint Guide for You

 The results are slides that confuse the audience rather than reinforce your major points delivered in awful, mind-numbing presentations.  You bear a cost for serving up what designer Nancy Duarte calls “bad slides.”  Nancy says in her book Slideology: The Art and Science of Creating Great Presentations:

“Making bad slides is easy, and it will negatively impact your career.  Invest in your slides, but invest in your own visual skills as well.  The alternative is to inadvertently commit career suicide.”

Absent specific instruction, you might believe that it’s acceptable to simply cut and paste graphics from a written report directly onto a slide.

Why not?

Who says this is a bad idea?  After all, the professor wants to see certain material on the screen, doesn’t he?  Well, I’m giving it to him.  ’nuff said.

This is awful for the reason that the slide presentation sometimes doubles for a written document, and this is an incredibly stupid mistake.

One . . . or the Other

Your PowerPoint can serve admirably one or the other purpose . . . but not both.

PowerPoint Guide
Move from 2D business presenting to 3D presenting by incorporating the secrets of this PowerPoint Guide

The presentation – or show – is dramatically different  than the written document that is meant to be reviewed later.  Never let one serve in place of the other. 

Prepare two separate documents if necessary, one to serve as your detailed written document, the other to serve as the basis for your show.

When you commit the error of letting a written document serve as your public presentation, here’s what usually happens:  You project a parade of abominably cluttered slides onto the screen while you talk about them.  Usually prefacing what you say with the words “As you can see . . . .”  [this is called As You Can See Syndrome, or AYCSS]

The results are often poor, if not downright ugly and embarassing.  It is a roadmap to disaster.

But the insidious part is that no one tells you the results are disastrous.  They don’t tell you what makes your creation an abomination.  So let’s discuss the types of issues you face in assembling your show.

No Magic Pills

Start by recognizing that no slide show can substitute for a lack of ideas, a lack of preparation, and lack of a story to tell.  PowerPoint cannot rescue you with its colors, sound, and animation.

This is akin to Hollywood filmmakers who spend millions of dollars on dazzling special effects and neglect the story.  They bomb miserably.

On the other hand, you can craft a winning film with a superb story and drama, but with minimal special effects:  See the classic Henry Fonda film 12 Angry Men.  You cannot craft a winning film with no story or a bad story populated with people you don’t care about.

Forget the notion that slides are somehow the backbone of your show.  They have no special properties.

Slides can enhance your show . . . and they can most assuredly help destroy it.  Presenting coach Aileen Pincus makes this point in her 2008 book Presenting:

“Slides are not a magic pill; they won’t organize a disorganized presentation; they won’t give a point to a presentation that doesn’t really have one; and they never make a convincing presentation on their own.”

So is there a reasonably easy way to get around this busy-slide pathology?

Of course, and this leads us to one solution to the problem of overburdened slides.  Remember three words when you prepare your slides, and you can eliminate 90 percent of your PowerPoint pathologies.

Orient . . . Eliminate . . . Emphasize

First, orient your audience to the overall financial context.  If you take information from a balance sheet or want to display company profit growth for a period of years, then display the sheet in its entirety to orient the audience.  Tell the audience they view a balance sheet.  Walk to the screen and point to the information categories.  Say “Here we have this number” . . . “Here we have this category.”

Second, eliminate everything on the screen that you do not talk about.  If you do not refer to it, it should not appear on your slide.  Strip the visual down to the basic numbers and categories you use to make your point.

Third, emphasize the important points by increasing the size, coloring them, or bolding the numbers.  You can illustrate the meaning of the numbers by utilizing a chart or graph.

When you orient, eliminate, and emphasize, you polish your meaning to a high sheen.  You dump distractors that leech the strength and power from your presentation. 

Consequently, by substraction you infuse your presentation with the zest that make it especially powerful.

To learn how to craft masterful Business Presentations and deliver them with power and brio, reference my PowerPoint Guide, The Complete Guide to Business School Presenting.

To the Rescue! . . . a Classic Life Preserver

personal competitive advantage
“In conclusion” are the magic words to rescue any business presentation that threatens to spiral out of control and end in ignominy

Every person needs a life-preserver at some point during a speaking career, and this is where your conclusion is crucial.

At times, even the finest presenters get themselves in trouble, and having this rescue device near to hand can salvage a speech that is careening off-course, that is flirting with disaster.

Seize these Two Words

It’s a simple device that serves us well near the end of our talk.

When your talk is winding down and you feel yourself suddenly spent . . .

When you begin to spiral out of control and cannot remember your train of thought . . .

When your pulse quickens and your mind goes blank . . .

Grasp for two words.

Your life-preserver.

“In conclusion . . .”

That’s it.  Just two words.

I’ve tossed this rescue device out many times to students in trouble during a crumbling presentation.

These two words have rescued thousands of presenters before you, and they’ll rescue you as well.  These two words work a magic on your psyche that is almost inexplicable in terms that a logical, reasonable person would believe.

As soon as you speak them, the path to the end of your talk becomes clear.

Speak them, and suddenly you know what to say and do.

You’re imbued with power . . . and one step closer to achieving personal competitive advantage.

You Know the Magic Words

You confidently tack on another phrase . . .

“In conclusion, we can see that . . .”

“In conclusion, our recommendation makes sense for reasons just given . . .”

“In conclusion, this means that . . .”

See how it works?  How incredibly easy it is to get out of the sticky wicket of a talk spiraling out of control?

“In conclusion” leads you out of the wilderness and back onto your prepared path.  It leads you to restate your thesis in concise manner and then . . .

. . . stop!

You’re done.

For more techniques like these, consult the Complete Guide to Business School Presentations.

The False Gods of Finance Business Presentations

Finance business presentations can be a source of competitive advantage
Finance business presentations can be challenging, for executives as well as business school students

Whether the finance business presentations class is in Philadelphia . . . or Mumbai . . . or Cali . . . or Chennai . . . or Singapore . . . I hear the same universal and eerie refrain from finance students everywhere—

“Finance is different.”

“We don’t do all of that soft-skill kumbaya presentations stuff.”

“For us, the numbers tell the story.”

The Talisman of Numbers

Numbers seem to enchant business-people in deep and mysterious ways.  It’s as if numerical constructs are somehow less malleable than the English language, less subject to manipulation.

In a chaotic world, a spreadsheet exudes familiarity, a firm valuation offers comfort, an income statement serves as anchor.

For some, numbers convey a certitude and precision unavailable to mere rhetoric.  This illusion of certitude exerts influence on finance folks to believe that, that the laws of human nature that stymie the rest of us do not apply to them.  They see themselves as purveyors of cold hard objective numerical analysis.

Finance presentations are somehow harder, more firmly rooted in . . . well, rooted in the very stuff of business.

The Finance Business Presentation Myth Exploded

But this is an illusion.  The result is 2D presenting, full of voodoo and bereft of nuance and subtle analysis.

Where business presentations are concerned, finance folks are not different, special, unique or otherwise gifted with special powers or incantations denied the mere mortals who toil in marketing or human resources.

We all are subject to the same demands placed upon us by the presentations beast, demands that nettle us equally and indiscriminately during the finance business presentation process.

As with most things, there is bad news and good news in this slice of life provided here.

The bad news is that modern finance presentations are a vast wasteland of unreadable spreadsheets and monotonous, toneless recitations of finance esoterica.  It seems that there must be a requirement for this in finance.

Finance Business Presentation Hell

In fact, many finance business presentations crumble into little more than meeting “discussions” about a printed analysis distributed beforehand, picked apart by jackals with nothing on their minds except proving themselves worthier than who might be unlucky enough to be the presenter du jour.

A presenter or group of presenters stands and shifts uncomfortably while everyone else sits and interrupts with strings of gotcha questions, usually couched to demonstrate the mastery of the questioner rather than to elicit any worthy piece of information.

Several finance business presentation cliches guarantee this sorry state of affairs a long life . . .

“Just the facts”

Exhortations of “Just the facts” serve as little more than a license to be unoriginal, uninteresting, and unfocused.

“Just the facts”

Folks believe that this phrase gives the impression that they are no-nonsense and hard-core.  But there is probably no more parsimoniously pompous and simultaneously meaningless phrase yet to be devised.  It achieves incredible bombast in just three syllables.

What does it mean, “Just the facts?”  Which facts?  Why these facts and not those facts?

Events are three-dimensional and filled with people.  They require explanation and analysis.  Mere “facts” are flat, unemotional, and unsatisfactory proxies for what happens in the real world.  “Just the facts” masks much more than it reveals.

“The numbers tell the story.”

This is a favorite of folks who seem to believe that the ironclad rules of presentations do not apply to them.  “We don’t deal with all of that soft storytelling,” finance majors often tell me.  “We deal in hard numbers.”

There’s so much wrong with this that it’s difficult to find a reasonable starting-point.  Not only do numbers, alone, tell no story at all . . . if numbers were conceivably capable of telling a story, it would be an incomplete story.  A story with distorted reality.

The end result of these presentation shenanigans is mediocrity and outright bad presentations.  If firms want nothing more than a group discussion about a handout, with the only thing distinguishing the “presenters” from the audience is that they are standing, then so be it.

It may be useful.  It may be boring.  It may be morale-building. It may be team-destroying.  It may be time-wasting.

But whatever else it is, it is not a presentation.

“Cut ’n’ Paste”

This is the heinous data dump that all of us see at some unfortunate time in our careers.  PowerPoint slides crammed with data in tiny, unreadable font.  The display of these heinous slides is accompanied by a sweep of the arm and the awful phrase: “As you can see . . . ”

The cause of this pathology is the rote transfer of your written report to a PowerPoint display, with no modification to suit the completely different medium.  The result?

Slides from Hell.

The Presentation Good News!

In every obstacle exists an opportunity.  Because the bar for finance business presentations is so low, if you invest your presentations with the powerful principles that apply to all business presentations, your own shows will outstrip the competition by an order of magnitude.

This, of course, implies that your content is rock-solid.  It should be.  Your ratio analysis, your projected earnings, your sophisticated modeling should all reflect the superb finance education you have received.

Business School Presenting can improve your finance business presentations
Swim against the tide of bad finance business presentations and imbue your presentations with power and brio

But how you present that content is the key to presentation victory.

All of the presentation principles that we discuss here apply to finance business presentations.  Particularly the parsimonious display of numbers and the necessity for their visual clarity.  If anything, finance business presentations must be more attentive to how masses of data are distilled and displayed.

A situation statement must be given.

A story still must be told.

Your analysis presented.

Conclusions must be drawn.

Recommendations must be made.

And external factors must be melded with the numbers so that the numbers assume clarity and meaning in an especially powerful 3D presentation.

If you do the above, and nothing more, then your finance business presentations will outshine the hoi polloi with ease.

But you can push even further, delving even more deeply into the masterful techniques and principles available to you, learning to use your tools skillfully.  You can rise to the zenith of the finance business presentations world because you are part of the tiny minority who seizes the chance to deliver an especially powerful presentation.

Your best source for deeper insight on delivering especially powerful finance business presentations is my book, The Complete Guide to Business School Presenting.

Bad Business Presenting . . . CLASSIC COKE

Coke CEO does not present well
Even the largest and most respected corporations have speaking pathologies running rampant in the senior leadership

A wholly unsatisfactory stance infests the business landscape, and youve seen it dozens of times.

You see it in the average corporate meeting, after-dinner talk, finance brief, or networking breakfast address.

While unrelenting positivity is probably the best approach to presentation improvement, it helps at times to see examples of what not to do, particularly when the examples involve folks of lofty stature who probably ought to know better.

If they dont know better, this is likely a result of the familiar syndrome of those closest to the boss professionally not having the guts to tell the boss he needs improvement.

The speaker stands behind a lectern.  The speaker grips the lectern on either side.  The speaker either reads from notes or reads verbatim from crowded busy slides projected behind him.

The lectern serves as a crutch, and the average speaker, whether student or corporate VP, appears afraid that someone might snatch the lectern away.

This Video rated PG-13 for excessive violence done to good speaking skills

Many business examples illustrate this, and youve probably witnessed lots of them yourself.  Let’s take, for instance, Mr. Muhtar Kent, the Chairman of the Board and CEO of Coca-Cola.

Mr. Kent appears to be a genuinely engaging person on occasions where he is not speaking to a group.  But when he addresses a crowd of any size, something seizes Mr. Kent and he reverts to delivering drone-like talks that commit virtually every public speaking sin.

He leans on the lectern.  He hunches uncomfortably.  He squints and reads his speech from a text in front of him and, when he does diverge from his speech, he rambles aimlessly.  He wears glasses with little chains hanging from either side of the frame, and these dangle and sway and attract our attention in hypnotic fashion.

In the video below, Mr. Kent delivers an October 2010 address at Yale University in which he begins badly with a discursive apology, grips the lectern as if it might run away, does not even mention the topic of his talk until the 4-minute mark, and hunches uncomfortably for the entire 38-minute speech. Have a look . . .

Successful C-Suite businessmen and businesswomen, such as Mr. Kent, are caught in a dilemma – many of them are terrible presenters, but no one tells them so.  No one will tell them so, because there’s no upside in doing it.

Why would you tell your boss, let-alone the CEO, that he needs improvement in presenting?  Such criticism cuts perilously close to the ego.

Many business leaders believe their own press clippings, and they invest their egos into whatever they do so that it becomes impossible for them to see and think clearly about themselves.  They tend to believe that their success in managing a conglomerate, in steering the corporate elephant of multinational business to profitability, means that their skills and judgment are infallible across a range of unrelated issues and tasks.

Such as business presenting.

Mr. Kent is by all accounts a shrewd corporate leader and for his expertise received in 2010 almost $25 million in total compensation as Coca-Cola CEO and Board Chairman.  But he is a poor speaker.  He is a poor speaker with great potential.

And this is tragic, because many business leaders like Mr. Kent could become outstanding speakers and even especially powerful advocates for their businesses.

Spreading Mediocrity

But as it stands now, executives such as Mr. Kent exert an incredibly insidious influence in our schools and in the corporate world generally.  Let’s call it the “hem-of-garment” effect, where those of us who aspire to scale the corporate heights imitate what we believe to be winning behaviors.  We want to touch the hem of the garment, so-to-speak, of those whom we wish to emulate.

Because our heroes are so successful, their “style” of speaking is mimicked by thousands of young people who believe that, well, this must be how it’s done: “He is successful, therefore I should deliver my own presentations this way.”

You see examples of this at your own B-School, as in when a VP from a local insurance company shows up unprepared, reads from barely relevant slides, then takes your questions in chaotic and perhaps haughty form.  Who could blame you if you believe that this is how it should be done?  This is, after all, the unfortunate standard.

But this abysmal level of corporate business presenting offers you an opportunity . . .

You need only become an above-average speaker to be considered an especially powerful presenter.

A presenter far more powerful than Mr. Muhtar Kent or any of 500 other CEOs.

Embrace the notion that you can become an especially powerful business presenter . . . you might find help in this book, The Complete Guide to Business School Presenting.

Presentation Body Language – Gesture for Power

presentation body language
Good gestures are more than a garnish for your presentation . . . presentation body language is essential to taking your show to the professional level

What is gesture, and why worry about business presentation body language at all?

Gesture is nothing more than an add-on, right?

Something perhaps nice to have, but unessential to the point of our presentation.

The fact is that you cannot separate sincerity from your appearance.  You can’t disaggregate movement from your inflection, from your volume, from your nuance.

And you cannot separate your words from gesture.

So let’s add the power of gesture to our words to achieve superior messaging.

What’s a Gesture?

A wave of the hand.

A snap of the finger.

A stride across the stage with arms outstretched to either side in a universal embrace.

A scratch of the chin.  Crossed arms.

An accusatory finger.  A balled fist at the proper moment.  These are all part of presentation body language that can either enhance or destroy your presentation.

Professional presentation coaches understand that most of the information transmitted in a show is visual.  This results from the presence of the speaker.  An audio recording of a talk is not nearly as powerful as an actual live presentation.

presentation body language
Especially powerful presentation body language is the tool of the finest presenters

Executive coach Lynda Paulson is spot-on when she notes the power of gestures to persuade an audience . . . or to alienate an audience, because “at least 85 percent of what we communicate in speaking is non-verbal.  It’s what people see in our eyes, in our movements and in our actions.”

Gestures provide energy and accent.  They add power.  They add emphasis and meaning to our words.

Throughout the history of public speaking, the finest communicators have known the importance of the proper gesture.  At the proper time.

Entire books, in fact, have been written about gesture and the power it can bestow.  But most of this knowledge resides in the recesses of libraries waiting to be rediscovered.  See, for example, Edward Amherst Ott‘s classic 1902 book How to Gesture.

Gesture is too important to leave to chance.

It is certainly too important to dismiss with the breezy trope you occasionally hear:  “Move around when you talk.”  Let’s understand exactly what it means.

In 1928, Joseph Mosher defined gesture in a way that guides us even today: “Gesture may be broadly defined as visible expression, that is, any posture or movement of the head, face, body, limbs or hands, which aids the speaker in conveying his message by appealing to the eye.”

As part of your presentation body language repertoire, gesture should be natural.  It should flow from the meaning of your words.  From the meaning you wish to convey with your words.

We never gesture without reason or without a point to make.  Typically, the emotion and energy in a talk leads us naturally to gesture.  Without emotion, gesture is mechanical.  It’s false.  It feels and looks artificial.

Communicating Without Words

Gesture is part of our repertoire of non-verbal communication.

You have many arrows in the quiver of gesture from which to choose, and they can imbue your presentation with power.  And on rare occasion, can imbue your presentation with majesty of epic proportions.

Presentation body language
Presentation Body Language is especially powerful when coordinated with a strongly articulated message

For if you don’t begin to think in grand terms about yourself and your career, you’ll remain mired in the mud.  Stuck at the bottom.

Proper gesture increases your talk’s power and lends emphasis to your words.  In fact, gesture is essential to take your presentation to a superior level, a level far above the mundane.

You limit yourself if you do not gesture effectively as you present.

As with every craft, there is a correct way to gesture . . . and a wrong way.  Without a clear notion of how gesture can enhance our business presentations, we’re left with aimless ejaculations.  Movements that leech away the power of our message and the audience’s confidence in our competence.

Accordingly, here are a few of the more common examples of bad gesturing involving just your fingers.  These are so common that I cannot but believe that someone, somewhere is training folks in these oddities.  It’s the equivalent of self-sabotage.

Control Those Fingers!

Under no circumstances engage in “finger play.”

This is a habit many people develop unconsciously as they try to discover what to do with their hands.  You know you should do something with your appendages, but no one has told you what.  So you develop these unconscious motions.  Many different activities come under the heading of “finger play.”

Tugging at your fingers. I suspect that we all carry a “finger-tugging” gene embedded deep in our DNA that is suppressed only with difficulty.

Bending your fingers back in odd manner.  This is a ubiquitous movement, universally practiced.  It consists of grasping the fingers and bending them back, as if counting something, and then holding them there for a spell.  It’s almost a finger-tug, but more pronounced.

Waving your hands around with floppy wrist movement.  This is not only distracting, but the wobbly wrist action creates a perception of weakness and uncertainty.

Simply by eliminating these commonplace pathologies from your own presenting, you strengthen by subtraction.

Presentation Body Language

Why would you want to “gesture” during your business presentation?  Aren’t your words enough without resorting to presentation body language?

Frankly, words are not enough.

Gestures add force to your points.  To demonstrate honesty, decisiveness, humility, boldness, even fear.  A motion toward the door, a shrug, a lifted eyebrow – what words can equal such presentation body language?

While its range is limited, gesture can carry powerful meaning.  It should carry powerful meaning; this form of nonverbal language predates spoken language.  Said James Winans in 1915:

Gesture, within its limitations, is an unmistakable language, and is understood by men of all races and tongues.  Gesture is our most instinctive language; at least it goes back to the beginning of all communication when the race, still lacking articulate speech, could express only through the tones of inarticulate sounds and through movements.

Imagine the powerful communication you attain when, at the proper moment, your voice, your gestures, your movement, and your expressions combine in superb presentation body language.  You attain an especially powerful presentation moment when your voice, your gestures, your movement, and your expressions combine and align with the message and your visual aids to wash over your audience, suffusing them with emotion and energy.

Be spare with your gestures and be direct.  Make your presentation body language count.

For more on presentation body language, consult The Complete Guide to Business School Presenting.

Seven Secrets of Business Presentations

Business Presentation

7 Secrets of Powerful Business Presentations.

Could there be anything more tantalizing?

Everyone loves secrets.  Dark secrets.  Sweet secrets.  Secrets to tickle the fancy.  Secrets to gain the upper hand.

Not just one . . . but seven of them!

I offer you – beginning here and now – 7 Secrets of Power Presenting.

Seven consecutive posts of Secrets to gain the upper hand in business presenting.

These 7 Secrets promise to launch you on your way to personal competitive advantage in an ever more challenging job market.  Incredibly powerful techniques and secrets are coming to you over the next weeks, right here.

These secrets have been hidden from you.  They certainly don’t appear in your business communication textbooks.  Face it . . . has anything good ever come out of a business communication textbook?  So where do these secrets come from?

They reside in the collective wisdom of more than 2,500 years of history.  This is the link that you share with every great speaker that history has seen fit to remember – you share their humanity.  This is why their secrets speak to us across the mists of time to inform our business presentations.

Cicero in 50 BC?

You in 2011 AD?

More than two millennia separate you from the Roman Republic’s greatest orator, so what could you possibly have in common with a man half-a-world away and 2,000 years ago?

Here’s the link

Perhaps Cicero spoke to the Roman Senate during the last days of the Roman Republic, while you now speak to your Business Policies class with PowerPoint on the screen behind you . . . but you both share a core necessity.

You share the necessity to convince your audience by using a handful of reliable tools that have not changed in two millennia.  For your purposes, the greatest orators in history are still alive with respect to their techniques, their tools, their words, and their abilities to sway audiences.

Demosthenes

     Cicero

          Quintilian

               Frederick Douglass

                    William Jennings Bryan

                           Daniel Webster

                                 Abraham Lincoln

What could these long-gone people possibly say to you to help you become a superior presenter here in the 21st Century?

All of these orators and many more utilized the highly refined and powerful secrets of elocution, declamation, debate, and oratory to command the stage and to sway audiences.  They were the superior presenters of their day.  The techniques and tools comprise the 7 Secrets of Power Presenting.

The best speakers of the past 50 years use and have used these Secrets – Bill Clinton, Ronald Reagan, Oprah Winfrey, Barack Obama, Steve Jobs, Margaret Thatcher, John F. Kennedy, Oliver North, Malcolm X, Martin Luther King.

They don’t announce that they’re using secret techniques and tricks of the trade, of course.  They wouldn’t be secrets any more.  So they let you believe that they were gifted with special talents.  Not a chance.  Techniques, practice, personal branding . . . and 7 Secrets.

Business Presentation Secrets Used by Every Orator

They are the secrets utilized by every great orator until the age of television, radio, and the computer rendered them lost to the vast majority of us.  They faded from use.  They were supplanted by technology in the mistaken belief that technology had rendered you, the presenter, superfluous.

And so presenting as a skill has withered.  Until now.

These secrets do not appear in today’s textbooks.  They appear only in partial form in many trade books.

Many students don’t even know about them.  They think great presenting is alchemy, magic, or a product of superior talent.  Many don’t reach the point at which you read these words right now.  Many who read these words this second sneer at them with a world-weary sigh.

But a tiny minority reads on.

And that select few will begin to acquire the power, dexterity, energy, and charisma to grow into a bold presenter – at home on the stage, at ease with yourself, and facile with the material.  You will become a fabulous business presenter.

Master these Seven Secrets, which form the Seven Pillars of your personal speaking platform, and you will soar higher in the business world than you possibly could have imagined.  And your career will soar farther and faster than you ever thought possible.

I hope that you are in that tiny minority that continues to read.

Let’s convene here later for Secret #1.

For more on Business Presentation secrets, consult The Complete Guide to Business School Presenting.

Do you ooze into your Business Presentation Introduction?

Business presentation Introduction

Here are sage words on the business presentation introduction . . .

Words that are so sage, they hail from 1935.

The venerable Richard Borden cautions us not to “ooze” into our introduction, and his particular 1935 coinage struck me as, yes, sage.

It also strikes me as a mighty good description of what happens at the start of many business presentations.

Oozing instead of launching.

Borden offers us much more.

Business Presentation Introductions for Power and Impact

With a collection of rare books on public speaking consisting of more than 1000 volumes reaching back to 1727, its inevitable that I come across the occasional gem to share – this one on the business presentation introduction.

And so it is that I distill the wisdom of old-time writers into chunks of advice administered in my own classes and seminars.  But occasionally, the original is so darned quaint that it carries the charm of the decade in which it was crafted.

The original can be an especially powerful tool.

Let me share some of the pithier advice that begs our attention from more than half a century ago.

Bordens 1935 volume Public Speaking as Listeners Like it could replace any dozen modern “Business Communications” textbooks, and students would be the better for the exchange.  Enjoy . . .

Use your key-issue sentence as your opening sentence.

A good conference speaker opens his comment like a knife thrower throws his knife – point first!

Conference room listeners are not leisurely listeners.  They are executives who have business on hand that they are anxious to get done.

“What do you want us to do with the pending issue – and why?”

This is the question which your listeners ask the very second you rise to your feet.  “What?  Why?”

Don’t delay your answer.  If you delay it even a few sentences, you may get an unfavorable listener reaction.  “Will he ever come to the point” is an un-uttered question which forms quickly in impatient minds.

Owen D. Young was once asked how he made such swift decisions.

“A man will come to your desk, Mr. Young,” said the questioner, “and present a fairly elaborate proposal.  Instead of saying that you will take it under advisement for several weeks, you say Yes or No – and your swift decision is usually right.  How do you do it?”

“When I tell you how I make those swift decisions,” replied Mr. Young, “you may think that I am guided by an unreliable index – but I have found it’s an index that works.  I am guided very largely by the first sentence uttered by the man interviewing me.

“I have found from experience that if my interviewer doesn’t thoroughly understand the proposal he is presenting, his first sentence will be confused.

“If he secretly doesn’t believe in the proposal, his first sentence will be evasive.

“If the details of the proposal aren’t concrete in his own mind, his first sentence will be abstract.

“On the other hand, a proposal that is opened by a sentence which is clear, compact, and concrete – is usually worthwhile.”

If you would please not only the Owen D. Youngs in your audience, but all the other conference listeners who instinctively apply the same first-sentence test, start strongly.

Don’t ooze into your speech.  Begin point first – with your thumbtack key-issue sentence.

For more pithy commentary on the foibles of oozing into your business presentation introduction, consult The Complete Guide to Business School Presenting.

The Rule of Three in Presentations

Rule of Three in Presentations
Your Business Presentation structure can rarely do better than this powerful Rule of Three in Presentations

Apply the Rule of Three to the middle section of your presentation.

You build your talk in stages, and you make the case for your recommendation.  Through all of this, the Rule of Three is the best method you can use.

Yes, apply the Rule of Three . . . and apply it ruthlessly.

Here I offer controversial advice, and not every presentation guru will agree with it.  But it forms the basis for an especially powerful presentation.

With it, you never go wrong.

What is this Rule of Three?

For a moment, let’s consider this “Rule of Three.”  This is always a successful method in structuring the staging portion of your presentation.

The Rule of Three in presentations means selecting the three main points from your material and making that the structure for your show.  Despite the fact that you may never have heard of the “rule of three,” it’s one of the most basic frameworks for public speaking, and it derives from something almost existential in the human psyche.

Think about this for a moment.  There is something magical about the number three.  We tend to grasp information most easily in threes.  Consider these examples:

Stop, look and listen – A wellknown public safety announcement

“Friends, Romans, Countrymen lend me your ears” – William Shakespeare

Veni, Vidi, Vici (I came, I saw, I conquered) – Julius Caesar

“Blood, sweat and tears” – Winston Churchill

“Faith, Hope and Charity” – The Bible

“Life, liberty, and the pursuit of happiness” – the Declaration of Independence

“The good, the bad and the ugly” – Clint Eastwood Western

“Duty – Honor – Country.  Those three hallowed words reverently dictate what you ought to be, what you can be, and what you will be” – Gen. Douglas MacArthur

The Rule of Three in presentations is a standard structural model advocated  by many presentation coaches.  And with good reason.  It’s a powerful framework, incredibly sturdy.  Think of it as a reliable vessel into which to pour your superb beverage.

With the rule of three, you can – literally – never err with regard to your presentation structure.

Here’s an Example . . .

Offer substantiation for your thesis and ultimate recommendation in three main points.

Strip down all of your convoluted arguments, all of your evidence, all of your keen analysis to the three major points that you believe make your case.

In the Toughbolt Corporation example above, note that in our thesis statement and ultimate recommendation, we mentioned three positive reasons for our chosen course of action:  “ . . . this presentation demonstrates that this course of action is fiscally sound, the best use of scarce resources among the alternatives, and a basis for rapid growth.”  These three factors serve as your basic Rule of Three structure for the middle of your presentation.

  1. Most efficient use of resources over other expansion alternatives
  2. Financial Analysis of the projected acquisition
  3. Projected returns and growth rate

Does this mean that other information is not important?  Of course not.

It means that you have selected the most important points that make your case and that you want to rivet in the minds of the audience.  The Rule of Three in presentations means that you select the major facts not to be “comprehensive” in your presentation, but to be persuasive in your presentation.

With respect to subsidiary points that appear in your written analysis, you have the opportunity to address those issues in a question and answer session to follow your show.

Follow the Rule of Three.

For more proven techniques like the Rule of Three in presentations, consult The Complete Guide to Business School Presenting.

Who is “The Business Presenter?”

Cicero was doubtless as good at business presentations as he was at arguing before the Roman Senate

Before computers.  Before television and radio.

Before loudspeakers . . .

Before all of our artificial means of expanding the reach of our unaided voices, there was the public speaker.

The “business presenter.”

From the time of Corax in the 5th century B.C., public speaking soon developed into what was considered close to an art form.  Some did consider it art.

Public speaking – or the “presentation” – was the province of four groups of people:  Preachers, Politicians, Lawyers, and Actors.  The first to save your soul, the second to take your money, the third to save your life, the fourth to transport you to another time and place, if only for a short spell.

Other professions utilized the proven communication skills of presenting – carnival barker, vaudevillian, traveling snake oil salesmen.

These were not the earliest examples of America’s business presenter, but they surely were the last generation before modernity began to leech the vitality from public speaking.  To suck the life from “presenting.”

Skills of the Masters

The skills necessary to these four professions were developed over centuries.  The ancient Greeks knew well the power of oratory and argument, the persuasive powers of words.

Socrates, one of the great orators of the 5th Century B.C. , was tried and sentenced to death for the power of his oratory, coupled with his unpopular ideas.

In our modern 21st century smugness, we likely think that long-dead practitioners of public speaking and of quaint “elocution” have nothing to teach us.

We have adopted a wealth of technological firepower that purports to improve, embellish, amplify, exalt our presentation message.

Yet the result has been something quite different.

Instead of sharpening our communication skills, multimedia packages have served to supplant them, providing barriers between speaker and audience.  Each new advancement in technology creates another layer of insulation.

Personal Competitive Advantage
Especially Powerful Personal Competitive Advantage is Yours for the Taking

Seize every opportunity to deliver a powerful and persuasive business presentation, and you’ll find your personal competitive advantage increasing.

Today’s business presenter has grasped feverishly at the notion that PowerPoint is the presentation.

The idea is that PowerPoint has removed responsibility from you to be knowledgeable, interesting, concise, and clear.

The focus has shifted from the speaker to limp fireworks, and this has led to such a decline to the point where in extreme cases the attitude of the presenter is: “The presentation is up there on the slides . . . let’s all read them together.”

In many cases, this is exactly what happens.

The business presenter pivots, shows us his back, and edges away from the stage to become a quasi-member of the audience.

PowerPoint and props are just tools.  That’s all.  You should be able to present without them.

When you can, finally, present without them, you can then use them to maximum advantage to amplify the superior communication skills you’ve developed.

In fact, many college students do present without PowerPoint every day outside of the university.

Some of them give fabulous presentations.

Most give adequate presentations.

They deliver these presentations in the context of one of the most ubiquitous part-time jobs college students perform – waiter or waitress.

On the Job Business Presenter

For a waiter, every customer is an audience, every welcoming a show.

The smartest students recognize this as the opportunity to sharpen presentation skills useful in multiple venues, to differentiate and hone a personal persona, and to earn substantially more tips at the end of each presentation.

Most students in my classes do not recognize the fabulous opportunity they have as a waiter or waitress – they view it simply as a job, performed to a minimum standard.

The student does not understand or accept the concept of the “business presenter.”  The notion of being on-stage.

Without even realizing it, they compete with a low-cost strategy rather than a differentiation strategy, and their tips show it.

Instead of offering premium service and an experience that no other waiter or waitress offers, they give the standard functional service like everyone else.

especially powerful
Especially Powerful Practice . . . turn your part-time job into rehearsal for personal competitive advantage

As a waiter, ask yourself: “What special thing can I offer that my customers might be willing to pay more for?”

Your answer should be obvious . . . you can offer a special and enjoyable experience for your customers.

In fact, you can make each visit to your restaurant memorable for your customers by delivering a show that sets you apart from others, that puts you in-demand.

I do not mean putting on a juggling act, or becoming a comedian, or intruding on your guests’ evening.

I do mean take your job seriously, learning your temporary profession’s rules, crafting a presentation of your material that resonates with confidence, authenticity and sincerity, and then displaying enthusiasm for your material and an earnestness to communicate it in words and actions designed to make your audience feel comfortable and . . . heroic.

The Hero Had Best be in Your Audience

Yes, heroic.

Every presentation – every story – has a hero and that hero is your audience.  Evoke a sense of heroism in your customer, and you will win every time.

I have just described a quite specific workplace scenario where effective presenting can have an immediate reward. Every element necessary to successful presenting is present in a wait-staff restaurant situation.  The reverse is likewise true.

The principles and techniques of delivering a powerful presentation in a restaurant and in a boardroom are not just similar – they are identical.

Especially Powerful Hero for personal competitive advantage
Presentation Hero? The Audience

The venue is different, the audience is different, the relationships of those in the room might be different.

But the principles are the same.

So, back to the early practitioners of oratory and public speaking.  Here is the paradox: a fabulous treasure can be had for anyone with the motivation to pluck these barely concealed gems from the ground, to sift the sediment of computerized gunk to find the gold . . . but few bend to pick them up.

Adopt the habits of the business presenter masters.  Acquire the mannerisms and the power and versatility of the maestros who strode the stages, who argued in courtrooms, who declaimed in congress, and who bellowed from pulpits.

They and their secrets offer us the key to delivering especially powerful presentations and gaining personal competitive advantage.

For more on powerful presentations, have a look at The Complete Guide to Business School Presenting.

Zombies Ahead . . . Classic!

Bad Advice Zombies never die . . . they keep leading presentations astray

The zombies of bad advice never die.We can’t eradicate bad presentation advice completely, because these zombies are impervious to every remedy known to 21st century civilization.

When Armageddon finally comes, cockroaches and bad advice zombies will be the only survivors.

But let’s give it a shot anyway.

Bad Advice

The process of becoming a great presenter is not so much prompting students to do something the right way.  It’s getting you – yes, you – to stop doing things the wrong way.

Accordingly, I instruct students to stop what they’re doing now as a result of bad habits and bad advice.  Once they stop engaging in bad habits and misconceptions about presenting, they become de facto reasonably competent presenters.

That’s right.

Just stop the bad habits, and what remains can be downright decent.  But bad habits can be perpetuated by exuberantly following bad advice.  The problem is recognizing what constitutes bad advice.

This isn’t easy, because much bad advice paradoxically masquerades as good advice, and lots of these bad advice zombies stalk the land.

Let’s Have a Look

Here are some of the most common examples of awful, vague, or incomplete presentation advice you invariably hear during your business school career from the most well-meaning of folks.

ZOMBIE #1 “Don’t Put your hand in your pocket . . . it looks ‘unprofessional.’”

This is absurd and carries the stink of oral tradition about it.  From presidents to preachers, the hand in the pocket – if done properly – conveys assurance and confidence.  For many speakers, it also removes one hand from the equation as an unnecessary distractor.\

Put that left hand in the pocket and you keep it out of trouble.  No more strange finger-play.  No more tugging at your fingers.  No more twisting and handwringing.  It leaves your right hand free to gesture, and those gestures themselves appear more decisive.

ZOMBIE #2 “Make eye contact.”

This advice is insidious in that it actually carries a large kernel of truth.  It sounds reasonable. But it doesn’t tell you how to do it.  And, yes, there is such a thing as bad eye contact.  Too long, and you come across as creepy.  Too short, and you come across as untrustworthy.  Make eye contact with people in your audience long enough to ascertain eye color, then move on.

ZOMBIE #3 “Move around when you talk”

This gem was given to me by a student, passed on from one of his other professors.  This advice suggests that you wander aimlessly about the stage in hopes that it will improve your presentation in some unspecified way.  In this case the bad advice is worse than no advice at all.  See my previous posts on movement for ideas on how to incorporate movement into your talk . . . and how to incorporate pauses for effect.

ZOMBIE #4 “Just the facts.”

Really?  Which facts are those?

What does it mean, “Just the facts?”

Folks believe that this phrase makes them appear no-nonsense and hard-core.  But a more pompous and simultaneously meaningless phrase has yet to be devised.  Again, it means nothing and is arrogance masquerading as directness.  “Facts” must be selected in some way, and context must be provided to give them meaning.  “Facts” must be analyzed to produce alternatives and to render a conclusion.  This is a euphemism for “I don’t like what you’re saying . . . tell me what I want to hear.”

ZOMBIE #5 “The numbers tell the story.”

This is a favorite of finance folks, who seem to believe that the ironclad rules of presentations do not apply to them.  “We’re special,” finance majors like to say.  “We don’t deal with all of that soft storytelling; we deal in hard numbers.”

There is so much wrong with this, it is difficult to locate a reasonable starting-point.

Not only do numbers, alone, tell no story at all . . . if the numbers were conceivably capable of telling a story, it would be a woefully incomplete story, providing a distorted picture of reality.  Numbers provide just one piece of the analytical puzzle, important to be sure, but not sufficient by themselves.

Moreover, the business presenter who elects to serve the god of numbers sacrifices the power and persuasiveness that go with a host of other presenting techniques.  Underlying this myth is the notion that you “can’t argue with numbers.”  You certainly can argue with numbers, and you can bring in a host of analysis that changes completely what those numbers actually mean.

ZOMBIE #6 “You have too many slides.”

How do you know I have “too many” slides?

Say what? You counted them?

I assure you that you don’t know.  You can conclude nothing about my presentation by looking only at the number of slides in it.

You will hear this from folks who believe that the length of a presentation dictates the number of slides you use.  Absurd on its face, people who use this believe that every slide will be shown a fixed amount of time.  They likely do some sort of calculation in their heads, dividing the time available by the number of slides to yield a number they believe indicates there are “too many” slides.  This is because they usually deal with folks unschooled in Business School Presentations methods.

If you follow the presentation principles laid down here in Business School Presentations, you will learn the glorious method of crafting frugal slides that pulse with power, surge with energy . . . slides that people remember, because they are smartly crafted and snap crisply, and they carry your audience along for an exciting and joyous ride.

No one can tell anything about this by the number of slides in your presentation.

Bad Advice Zombies – these are just some that will come after you.  It’s probably not a good idea to argue with folks who give this sort of advice.  What’s the use? Just ignore it and replace it in you own work with sound power presenting principles. You can’t eliminate the zombies, but you can outrun them and outfox them.

And continue your upward trajectory toward becoming a superior business presenter.

For more on building especially powerful presentations, consult The Complete Guide to Business School Presenting.

Power Words for Business Presentations

personal competitive advantage
Power Words can generate personal competitive advantage

Here I speak of Power Words for Business.

Words are the stuff of power.

Anyone who works with words for a living knows their power.

Well, let me issue a caveat . . . anyone who works with words ought to know their power.

Every profession has its power words.  Words that elicit emotion.  Power words that move people to action.

When we use the right power words for business presentations, the effect on an audience can be electric.

And this is why we should be concerned about power words for business.

Power Words for Business

Words have power.

A power that is amorphous, deceptive, difficult to master, if it is at all possible to master.

It’s necessary to respect words and their function.  To understand the visceral strength in well-structured phrases, sentences, and paragraphs that hang together seamlessly in such a tight formation that a reader cannot imagine them written in any other way.

While teaching writing is not my primary function,  I do provide fundamental instruction of a Strunk and White nature so as to raise the bar to an acceptable level.

Before you eye-roll at such a rudimentary approach, let me assure you that today’s undergraduate students desperately need the salving coolness of William Strunk and E.B. White.  If only for clarity, concision, and pith.

For the pleasure of reading Strunk and White’s masterpiece, The Elements of Style.  For it is a minor joy to read.

To re-read.

Many young people – not all, but enough – want to be creative and innovative, to think outside of that box we always hear about.  I note that they must first understand the box and what it contains before they can profitably “think outside” of it.

Because likely what they consider fresh and new and sparkling has been done before.  Usually, many times before.

Cliches heard for the first time are like that.

personal competitive advantage
Words can be weak . . . or especially powerful

The task is to understand how words fit together to convey ideas, notions, fact and fiction.  They must understand the communicative function of words as well as their evocative power.

Power words for business can imbue a business presentation with impact and energy.

Just as power words against business have been in use for decades.  So much so, they’ve become shopworn cliches.

Power Words Against Business

I urge students to recognize tendentious surliness masquerading as neutrality, entire social, political, cultural arguments embodied in single phrases – sometimes single words.  Listen for those arguments that use power words against business.

They must recognize sloganeering in their own writing and arguments.  If not, they face being caught short when challenged on a lack of depth or understanding.

Recognize sloganeering in your writing.

Example?

At the risk of agitation, let me detour into the realm of the classroom, where words that characterize well-hashed issues come freighted with all kinds of baggage.

Certain phrases can embody one-sided faux arguments.  Anti-business arguments with no substance.

Power words against business.

“Widening gap between rich and poor” is one of those tropes.  It has become a kneejerk pejorative.

Regrettably, it’s used more frequently by young people these days and some of my overeager colleagues.

They supposedly identify a “problem” that must be corrected without pausing in their feverish idealism to recognize that the gap between rich and poor is always getting wider.  This happens whether an economy is strong or weak.

It’s the nature of economic growth.

The proper question to ask is this:  “Is everyone getting richer and better off than before in a dynamic and thriving economy?”

Or is the situation one in which the poor are getting poorer with no chance or even hope of improvement?  These are two quite different situations, conflated by the trope “widening gap between rich and poor.”

Making the distinction, however, brings more complexity into the picture than some folks feel comfortable with.  The issue no longer fits on a bumper sticker.

It’s almost too much to bear the notion that “everyone is better off” while simultaneously there is a “widening gap between rich and poor.”

“Everyone is better off” is a first-rate example of power words for business presentations.

“Sweatshops” Anyone?

Single words sometimes embody entire arguments.

This relieves the user of the burden to make the point of the begged question.  In my own bailiwick, “sweatshop” is one such politically and socially freighted word.

As in the “debate over sweatshops.”  In my classes on Globalization, this “debate” is addressed forthrightly.

But in its proper terms and in its proper context.

The preening certitude of a person posturing against “sweatshops” is a sight to behold.  No gray area, no moral conundrums.  It seems as clear-cut an issue as anyone could imagine.  It’s like arguing against “dirty dishtowels.”  There is no pro “dirty dishtowel” lobby.  Just as there is no pro “sweatshop” lobby.

See how easy to get on the side of the angels?  Who other than an evil exploiter could possibly take a stand for “sweatshops?”  Right.  No one does.

A part of me envies that kind of hard-boned simplicity.  It’s borne of shallow naivete.

“Cultural Imperialism” Anyone?

Hand-in-hand with “sweatshops” comes something called “cultural imperialism.”

This is merely a pejorative reaction against the introduction of goods and services and ideas into modernizing societies.  Such “cultural imperialism” supposedly constitutes an attack on the “traditional way of life” and local culture.

personal competitive advantage
Power words versus weak words: Your choice

In my lectures to Russian students in Izhevsk and in Ufa, Bashkortostan, I meet this kind of attitude quite frequently, as if someone is compelling locals to drink Coca-Cola, to smoke Marlboros, to wear Italian shoes, or to dine at Chinese restaurants.

The call for preserving “traditional” ways of life smacks of condescension of the worst type.  It is, for example, an attitude that suggests that locking subsistence farmers into their pristine “traditional” circumstances as delightful subjects for exotic picture postcards is a positive.

“Traditional” is one of those power words against business.  When you hear it as part of an argument, look closely for anti-business bias.  You’ll find it.

Some students are angry and somewhat confused when I note that all that is offered is a choice.

Choice is one of those Power Words for Business.

A choice to work as one’s ancestors did, ankle-deep in dung-filled water of rice paddies, or to work in a new factory, earning more money in one day than the traditional villager might ever see in a year.

A choice to purchase goods and services previously unavailable.

A choice to live better.

Exploitation . . . or Choice?

A choice, that’s all.

An alternative.

Some people, professional activists among them, just don’t like the choice being offered, even as earlier there was no choice.  There was no chance for improvement.

Rather than offer their own range of additional choices, these folks harass those companies that provide economic opportunity, a chance for a better life.  The chance for newly empowered local workers to earn beyond subsistence wages and to then spend money at the kiosks that quickly spring up courtesy of entrepreneurs who instinctively know how the market works.

The chance to utilize the new roads built by the foreign company as part of infrastructure improvement.

So, in my classes, I refer to Nike and other firms that manufacture abroad as establishing Economic Opportunity Centers throughout the developing world.  Companies that expand the range of economic choices open to local workers.

Economic Opportunity Centers

Some students express a kind of confused disbelief that local factories contracted by Nike (Nike does not own or operate them) could in any sense of the phrase be called Economic Opportunity Centers.

Power Words for Business
Personal Competitive Advantage through Power Words

But, in fact, that phrase is more accurate as to what is actually happening when compared in many cases to a subsistence farming economy that it augments.

With that point made, we shift to compromise language of a more neutral cast – Nike and many other companies that contract manufacturing with local producers are engaged in Economic Activity Abroad.

Whether that activity is in some sense “good” or “bad” depends upon whom you ask – an activist sitting in an air conditioned Washington office, hands steepled, giving an interview to National Public Radio on the evils of Globalization.

Or a young foreign worker, who now has a choice and a chance to work indoors, to earn more money than before, to better his lot and that of his family.

A choice and a chance to move up.

A choice that earlier was not available.

Power Words for Business Presentations

Now, I have dipped into the hot, turbid political waters of Globalization only because that happens to be the topic at hand for me now, daily.

I have roamed a bit, but the theme that runs through this essay, I think, is the power of words – to persuade, to deceive, to communicate, to obfuscate.

Power Words against business have been used far too long without challenge.  Realize that we can harness Power Words for Business and leaven our business presentations with impact, immediacy, and positivity.

Regardless of one’s opinion of the issues I surfaced here to illustrate the theme, I believe that folks in this forum recognize more than most this especially powerful medium.

Whatever conclusions my students arrive at with regard to the debates at hand, they will have at least been exposed to the power of words for business and the subtlety of language.

Words are the stuff of power.

And they can be the key to your personal competitive advantage.

For more on the power of words for business presentations, consult The Complete Guide to Business School Presenting.

Positive Presentation Attitude for Competitive Advantage

A positive presentation attitude can make or break your business presentation
A positive presentation attitude goes far in conferring personal competitive advantage on the business presenter

Your positive presentation attitude is one of the most neglected aspects of your business presentation.

For any presentation, really.

Maintain a positive presentation attitude, especially where criticism of current company policy is concerned.

Especially when your team must convey bad news, for instance, that the current strategy is “bad.”  Or that the current executive team is not strong enough.

In class presentations, I sometimes see that students take an adversarial attitude.  A harsh attitude.

This is the natural way of college students, who believe that this type of blunt honesty is sought-after and valued.

Positive Presentation Attitude for Personal Preservation

Honesty is important, sure.  But there is a difference between honesty and candor, and we must be clear on the difference.

If you say that the current strategic direction of the company in your presentation is dumb, you tread on thin ice when you convey that information.  Remember that there are many ways of being honest.

You must use the right words to convey the bad news to the people who are paying you.  These may be the people responsible for the bad situation in the first place, or who are emotionally invested in a specific strategy.

Anyone can use a sledgehammer.

Anyone.

But most times it pays to use a scalpel.

Use tact in criticizing current policy for an especially powerful presentation with positive presentation attitude
Don’t attack the current policy with too much gusto in your business presentation . . . you may undermine your own case

But we must remember that as much as we would like to believe that our superiors and our clients are mature and want to hear the “truth” – warts and all – human nature is is contrary.  We are easily wounded where our own projects and creations are concerned.

And if you wound someone’s ego, you will pay a price.

So, if you attack the current strategy as unsound, and the person or persons who crafted that strategy sit in the audience, you have most likely and needlessly doomed yourself.  Expect an also-ran finish in the competition for whatever prize is at stake, whether a multi-million dollar deal.  Or simply credibility and good judgment.

It takes skill and finesse to deliver a fine-tuned presentation.  Learn to deliver a masterpiece of art that conveys the truth, but with a positive presentation attitude that is constructive and persuasive without being abrasive.  When you do, then you will have developed incredible personal competitive advantage through the vehicle of your presentation skills.

That is, after all, why they are called skills.

Your presentation will effervesce . . . it will join the ranks of the especially powerful.

So remember that tact and a positive presentation attitude is as important to your presentation as accuracy.  Internalize that lesson, and you’re on your way to delivering especially powerful presentations that persuade more than they insult.

For more on shaping a powerful and positive presentation attitude that stays on point and helps to build your personal competitive advantage, consult The Complete Guide to Business School Presenting.