Category Archives: Technique

Expression, Finance, Slides, Technique

Especially Bad PowerPoint

Bad PowerPoint can destroy your business presentation
Don’t numb your audience with bad PowerPoint during your business presentation

Why is so much Bad PowerPoint out there in the corporate world?

I suspect that the reason for this is mimicry and corporate incest.

In the absence of good habits within an organization, bad habits perpetuate themselves, especially if senior leadership is the culprit.  If the model within a firm is average or below-par, then this becomes the norm.

In this way, bad presenting breeds more bad presenting.

We unfortunately do not license users for competence or require that candidates complete a PowerPoint safety course to ensure that they commit minimal damage.  As a result, bad PowerPoint technique thrives.

Mimicry Breeds Mediocrity

The natural tendency of people is to mimic the boss.  They accept his style as proper.  While this may serve you well as a corporate survival tool, it stunts your personal growth.  Like any principle, it can be followed mindlessly, or it can serve you well if you are judicious.

Such is the case with PowerPoint.  People see “professionals” use this tool in gross fashion, and they copy the bad technique.

They think it’s “the way to do it.”

I’m certain that this is how students develop such bad habits.

Some corporate vice president or successful entrepreneur shows up at your school unprepared to deliver a talk, believing that his professional achievements are enough to impress you.  He or she believes that preparation is unnecessary, that faux spontaneity can carry the day.

They feel no drive to deliver a satisfying talk.

This worthy believes that anything he says will be treated as business gospel.  Who can blame you for copying him and his bad habits?

But bad habits they are, and they span the disciplines.  They run rampant the length of the corporate ladder.  I separate these bad habits and actions into two broad categories – 1) the PowerPoint material itself, and 2) your interaction with that material during your presentation.

Let’s look at that first point.

Especially Bad PowerPoint

Oftentimes, students throw together a half-dozen makeshift slides.  They cut-and-paste them from a written report with dozens of bullet points peppered throughout.

You’ve probably done this yourself.  The results are slides that confuse the audience rather than reinforce your major points and which are delivered in awful, mind-numbing presentations.

There is a cost for serving up what designer Nancy Duarte calls bad slides . . .

“Making bad slides is easy, and it will negatively impact your career.  Invest in your slides, but invest in your own visual skills as well.  The alternative is to inadvertently commit career suicide.”

Absent specific instruction, you might believe that it’s acceptable to cut and paste graphics from a written report onto a slide.  You then project that slide onto the screen while you talk about it.  Usually prefacing what you say with the words “As you can see . . . .”

The results are usually poor, if not downright heinous.  This is what I call the “As you can see” syndrome:  AYCSS.  It’s a roadmap to disaster.

But the insidious part is that no one tells you the results are disastrous.  And they do not tell you what makes your creation an abomination.

So let’s discuss the types of issues you face in assembling your show.

What Makes Bad PowerPoint?
Say no to Bad Powerpoint
Agile interaction with your visuals is essential for an especially powerful business presentation

Start by recognizing that no slide show can substitute for a lack of ideas, a lack of preparation, and lack of a story to tell.  PowerPoint cannot rescue you with its colors, sound, and animation.

This view is akin to Hollywood filmmakers who spend millions of dollars on dazzling computer generated special effects and neglect the story.  The films flop, one after the other.  Yet Hollywood does not get the message.

You can craft a winning film with a superb story and drama, but with minimal special effects: See 12 Angry Men.  You cannot craft a winning film with no story or a bad story populated with people you don’t care about and who are buffeted by dangers and threats contrived by Industrial Light and Magic.

And it’s the same with your presentation.

Likewise, Aileen Pincus, a superb presentation coach, tells us that “Slides are not a magic pill; they won’t organize a disorganized presentation; they won’t give a point to a presentation that doesn’t really have one; and they never make a convincing presentation on their own.”

Start improving your slides and your use of them today.  Implement the following three-step remedy.

Orient . . . Eliminate . . . Emphasize

First, orient your audience to the overall financial context.

If you take information from a balance sheet or want to display company profit growth for a period of years, then briefly display the balance sheet in its entirety to orient the audience.  Tell the audience they view a balance sheet.

Walk to the screen and point to the information categories.  Say “Here we have this number” . . . “Here we have this category.”

Second, eliminate everything on the screen that you do not talk about.  If you do not refer to it, it should not appear on your slide.  Strip the visual down to the basic numbers and categories you use to make your point.

Sure, put the entire balance sheet or spreadsheet on your first slide, tell your audience what it is to provide context, and then click to the next slide, which should contain only the figures you refer to.

Third, emphasize the important points by increasing their size, coloring them, or bolding the numbers.  You can illustrate the meaning of the numbers by utilizing a chart or graph.

It is incredibly easy to do the above, if you know to do it.  Most folks do not.  But now you do.

Try these three simple steps, and I guarantee that your presentation improves dramatically.

The Complete Guide to Business School Presenting has much more on how to interact in an especially powerful manner with your slides and avoid bad PowerPoint along the way to achieving personal competitive advantage.

Structure, Technique

Business Presentation Structure . . . and Fit

Presentation Structure
Chop your content to fit a set length and presentation structure

The typical start to thinking about and then preparing our presentation structure is . . .

. . . procrastination.

You put it off as a daunting task.  Or you put it off because you believe you can “wing it.”

Or you lament that you don’t have an “interesting topic.”

Or a “good group.”  Or you “don’t have time for this.”

These are just excuses for refusing to grapple with a task that seems amorphous.

Instead, let’s make it real and vow to tackle the initial stages of presentation structure immediately.

Tackle Presentation Structure Head-on

Let’s say that your task is to provide a SWOT within the body of a group presentation, and your time is 4-5 minutes.  What is your actual task here?

Think about it.  How do you usually approach the task?  How do you characterize it?

Here is my guess at how you approach it.  You define your task as:

“How can I fit X amount of information into this limited time?”

In your own mind, the objective is not to communicate clearly to your audience.  Your implicit objective is to “fit it all in.”

And if you “achieve” this dubious objective, then in your mind you will have succeeded.

Unfortunately, your professor might agree with you, since many b-school professors look only for “content.”  They don’t usually evaluate whether the content has been communicated clearly and effectively.*

So this is the missing component – you typically don’t analyze how or why or in what way you can present the information in a public forum, shaping it to the visual/vocal medium.  Instead, you attempt to twist the medium itself to match the written analysis.

Without success.

If a written paper has already been produced, this complicates your task, and the result is predictable.  You end up trying to shovel 10 pounds of sand into a five-pound pail.  The result is less than stellar.

Your slides are crammed with unreadable information.

You talk fast to force all the points in, so no one can possibly digest it.

You run over-time.

Let’s fix all of this right now.

This Time, Procrustes has Presentation Structure Right

To fix this problem, I recommend a radical solution.  I advise that you take the Procrustean approach in crafting your business presentation structure.

This approach is named after Procrustes, a figure from Greek mythology.  The Columbia Encyclopedia describes the myth thus:

He forced passersby to lie on a very long bed and then stretched them to fit it.  Some said that he also had a very short bed; to make passersby fit this he sawed off their legs. Using Procrustes’ own villainous methods, Theseus killed him.

Presentation Structure
Is this the right way to approach presentation structure?

Surely Procrustes was a villain, what with sawing off people’s legs or stretching them to fit an arbitrary standard.  In modern-day parlance, it has retained its negative connotation with the term “Procrustean solution.”

The “Procrustean solution” is the undesirable practice of tailoring data to fit its container or some other preconceived stricture.  A common example from the business world is embodied in the notion that no résumé should exceed one page in length.

But in this case, let’s give Procrustes a break.

Let’s take a Procrustean approach and make a better presentation.  Consider this: We have no choice in the length of our presentation. It’s four minutes. Or five minutes.  That’s our Procrustean Bed.

So let’s make the most of it and manipulate the situation to our benefit and to the benefit of our audience.

We’re not stretching someone or something.  And we’re not hacking off legs.

The Rule of Three for Presentation Structure

We are using our mind and judgment to select what should be in our show and what should not be in our show.  If you find the decision of what to include too difficult, then let’s do even more Procrustean manipulation.

Pick only three major points that you want to make.

Only three.

Now, here is your modified task:

Pick three points to deliver in 4-5 minutes.  If you must deliver an entire SWOT, then select one strength, one weakness, one opportunity, and one threat.

Why do we do this? Just this:  If you try to crowbar an entire SWOT analysis into a four-minute presentation, with multiple points for each category, you overwhelm your audience.  They turn off and tune you out.

You lose them, and you fail.

Presenting too many points is worse than presenting only one point.  If you present, say, a total of 5 strengths, 3 weaknesses, 4 opportunities, and 3 threats, no one remembers it.  None of it.  You irritate your audience mercilessly.

Your presentation should offer the results of analysis, not a laundry list of facts on which you base your analysis.  The SWOT is, in fact, almost raw data.

You don’t want the audience to remember how you massaged the data, analyzed it, and arranged it.  You want the audience to remember your conclusions and recommendations.

Your job is to sift through the mountains of information available, synthesize it, compress it, make it intelligible, then present it in a way that is understandable and, if possible, entertaining.

For more on how to craft especially powerful presentation structure, consult The Complete Guide to Business School Presenting.

* Of course, there will be vociferous disagreement from my colleagues who do care a great deal about style and communication and who do evaluate presentations apart from the criteria they use to grade written work.  These hardy souls are in the minority, and of course I do not refer to them.  But the unfortunate truth is that too many business school professors do not take seriously enough the presentation process with regard to presenting as a skill. Is there hard data to back up that claim?  Of course not, and I welcome suggestions as to how one might go about collecting data on professors, data that might indicate that their skills are substandard in a particular area.  That won’t happen, of course.  And so we must rely upon what is derided as “anecdotal evidence.”  Because my contention relies entirely upon anecdotal evidence, you have my full cooperation in dismissing my comments here as unwarranted.  Meanwhile, let’s learn something new.
Expression, Passion, Story, Technique

A Sensual Business Presentation Story

Presentation story, the source of competitive advantage
Presentation Story Sensuality should permeate your Business Presentations

If you want to regale your presentation audience with an especially powerful presentation story, you must position the audience inside your story with Sensory Involvement.

Sensory Involvement is a powerful technique that imbues your presentation story with sensuality.

You engage the senses of your listeners so that they experience the story rather than simply hear it.  Where possible, incorporate all five senses in your story.

The more senses you involve, the better.

Put Your Audience Inside the Presentation Story

This sensory technique positions the listener inside the presentation story.  You invite the audience into the story.  The audience becomes part of the action.

This is a fiction-writing technique.  It draws the reader into the story by stimulating the audience’s sight, smell, hearing, touch, and taste.

When you use color, aromas, tastes, and powerful sound and visual imagery, your presentation evokes the emotions of your listeners.  It captures their interest.  You convey a more compelling message.

Your call to action is more powerful than if you recite only facts and figures.

Presentation Story advantage
Use imagery in your business presentation story to stimulate the senses

This use of multiple sensory stimulation affects your listeners in ways that they are really unaware of.  They find themselves deep inside your presentation story and feeling what you want them to feel.

And they respond to your message.

Engage as many senses as you can.  The audience should hear your presentation.  They should taste it.  They should see it.  They should feel it.

Smell it.

They Become Part of Your Presentation Story

The sensory technique paints a mind picture.  It makes that picture vivid and powerful.

It’s powerful because it pulls the listener inside the story as a living, breathing, vicarious participant.  You position the listener inside the story rather than allowing the listener to loiter outside the story as a bystander.

Engaging the Senses

Use imagery.  Stimulate the senses!  The 1999 supernatural film The Sixth Sense illustrates the point.

In this film, the Bruce Willis character – in spirit form – moves about within the story among living people.  He can observe and, in a sense, participate in the various dramas around him.  Think of Bruce Willis as the audience of your presentation.

Willis feels and senses the angst, joy, anger, sadness of those around him.  Yet he is not an actual participant.

Bruce Willis is as close as he can be to the dramas around him without actually being there.  Likewise, your story’s vivid and emotive sensory stimulation engages your audience in a powerful way.

Position your audience inside the presentation story.

You can place them inside the presentation story, much as the Bruce Willis character is placed into the mini-dramas that unfold around him.

Employ Masterful Writing Techniques

Dean Koontz is a master thriller writer, and he advocates involving as many of the reader’s senses as possible in a story.  Koontz does this himself in his own taut novels.

Koontz engages smells, colors, sounds to enliven his descriptions.  He does this in unexpected ways.  Not only does Koontz involve all the senses, he combines surprising descriptions, crossing from one sense to another.

For example, he describes the glow of a bulb as a “sour yellow light.”

Koontz combines taste with color to evoke a startling and memorable image.

This is the same technique that serves powerful presenters well.  It can serve you well and you should do this.  For your own stories, remember to involve all of your listeners’ senses if you can – taste, touch, smell, sight, hearing – and you cannot fail to engage your audience.

Give it a try in your next business presentation story for an especially powerful effect.

Storytelling has become a powerful tool in 21st century management, and it would do you well to embrace, understand, and utilize that power to advance your own personal competitive advantage.  Several of the most effective storytelling books that I recommend are:  The Story Factor by Annette Simmons, Around the Corporate Campfire by Evelyn Clark, and The Leader’s Guide to Storytelling by Steve Denning.  A business storytelling blog by Gabriel Yiannis is particularly valuable.

To learn more about the use of images and sensuality in your business presentation story, consult The Complete Guide to Business School Presenting.

Audience, Story, Technique

The Business Hero is in your Audience

Business Hero
The Hero of your Business Presentation should be in your Audience.

Your presentation is for your audience, and that’s where your business hero had better be.

As much as some of us love the limelight and the adulation of the crowd, it’s wise to remember that your presentation isn’t about you, although our self-indulgence can sometimes make it seem so.

No, you’re not in this to please yourself.

And you must get them to do what you want them to by making them think that it’s what they want.

Connect With Your Business Hero

Address the needs of the people in your audience and fulfill their expectations in language they understand, with metaphors and examples that resonate with them.  Your objective must be expressed in terms of how it best connects with your audience.  The folks in your audience should be the business hero, not you.

Speak to their needs and fulfill them.

The good news is that your audience’s meager expectations mean that you can likely dazzle it with a merely above-average presentation.  This is because the level of business presenting is so dismally low that audiences dread listening to them as much as you hate giving them.

No one seems happy at the prospect of this afternoon’s weekly “finance updBusiness Hero is in your audienceate.”

But remember this – regardless of the topic of your talk, every audience wants the same basic thing.  Deep down, all of us wants a chance.  Everyone wants to have a chance to be a hero.

No one wants to hear from Indiana Jones . . . everyone wants to be Indiana Jones.  Or at least believe that we could do great things.

This is a touchstone principle long known to professional speakers.  Kenneth Goode and Zenn Kaufman authored a book in 1939 called Profitable Showmanship, and their words resonate with stone-cold veracity over the subsequent 72 years, right up to today and the next quarter earnings briefing:

The audience is always on the screen, at the microphone, in the prize-fight, or in the pitcher’s box.  You, the individual member of the audience, are the hero of the day.  No selling can ever be completely successful that forgets this principle:  that the prospect is the Hero of the Show.  And, in fact, the only hero! . . .  The minute you slide the spotlight off him, off his crazy ideas, off his pet peeves, particularly off his whims, your show is over.  You may as well go home, for your audience is gone.  . . .  The hero of the [presenting] drama is the customer – or prospect.  His vanities, his hopes, his fears, his ambitions – these are the stuff from which your plot is spun and on him – and him alone – must the spotlight shine.

Remember that the Business Hero is in your audience.

People want more than anything to be a hero, and if you give them that chance in your talk, you will be rewarded 1,000 times over.

For more on putting the business hero in your business presentations, consult The Complete Guide to Business School Presenting.

Imagination, Personal Competitive Advantage, Professional Presence, Technique

The Power Zone

The Power Zone for Especially Powerful Presentations

Business Presenting is filled with paradoxes.

For instance . . .  the quizzical Power Zone.

Here is the power zone paradox:  The Power Zone is a place everyone wants to be, but where almost no one wants to go.

This is really the strangest thing, and it always amazes me anew the reasons people concoct for not becoming powerful speakers.

Power Zone as Metaphor

The Power Zone is a metaphor for that realm of especially powerful business presenters, a place where  everyone is a capable, confident, and competent communicator, where every meal’s a feast and every speech kissed by rhetorical magic.

Where you have personal competitive advantage over that vast majority of folks who, for various reasons, choose to be mediocre.

Yes, you can go there.

And almost everyone claims they want to go to the Power Zone.  But even when people are told clearly how to reach the Power Zone, most don’t go.  They find an excuse.

Disbelief . . .  Principle . . . Ideology . . .  Sloth . . . Disregard . . . Fear . . . even Anger.

They contrive the darnedest reasons not to, from ideological to lazy.

In my presentations to various audiences, I am invariably faced with the arguer, the gadfly who knows better, sometimes vocal, oftentimes not.  The person who is adamant, steadfastly against what is being said.

Usually for the most spurious of reasons.

No Argument Here

And it’s an exercise in futility for the gadfly.

Because the choice to enter the Power Zone is personal and completely optional.  And so I make no argument against the gadfly’s objections, from wherever they come.

The latest batch of objections sprang from one woman’s ideology.   She apparently believed in au courant political philosophy that dictates how people should behave and react to others based on . . . well, based on what she believed to be right and proper.

Smugness not in the Power Zone
Smugness versus Powerful Presentation Principles loses every time

In short, rather than communicate with people in the most effective way possible, she wanted to do something else . . . and then lecture her audience if they didn’t like her way of presenting.

Whether based on appearance, voice, gestures, or movement.

In short, she wanted to deliver presentations her way, and blame her audience if they didn’t respond positively and, presumably, with accolades.

She complained that my presentation of techniques, skills, and principles  “sounds like it’s from 100 years ago.”

And I say Praise the Lord for that.

I draw on 2,500 years of presentation wisdom of Presentation Masters like Aristotle, Demosthenes, Cicero, Quintilian, Webster, Bryant, and Roosevelt, so I’m not doing my job if it sounds otherwise.

She complained that some of the gestures seemed “too masculine” and that she would feel “uncomfortable”  doing them as she believed they don’t look “feminine.”

I replied to her this way . . .

The Comfort Cop-out

I told her, “Don’t do them.  Don’t do anything that makes you feel ‘uncomfortable.’

Don’t utilize gestures proven 1 million times to be powerful and effective.  Substitute whatever you think you know to be better.”

But do that with the full knowledge that you leave the competitive advantage you might gain just sitting on the playing field for someone else to pick up.

They’ll be happy you did.

But what about “comfort?”

You don’t feel “comfortable” utilizing certain gestures?  Since when did our “comfort” become the sine qua non of everything we try?  Who cooked it up, and when did it gain currency?

Has any greater cop-out ever been devised?

Especially Powerful Competitive Advantage doesn't depend on comfort
Comfort is irrelevant in the Power Zone

Of course you don’t feel “comfortable” doing something you’ve never tried before.

A baby feels anything but comfort as it springs from the womb and is forced to breathe air instead of amniotic fluid and faces the cold  of a delivery room.

A child feels anything but comfort as he learns the periodic table and the multiplication table or riding a bike or a new sport or meets new people and is forced to hear contrary opinions.

An athlete feels discomfort as she trains to develop skill, power, speed, and strength in the gym so as to perform at a superior level.

Does it feel “comfortable” to push forward and extend our capabilities into new and desirable areas?  Likely as not, it’s a difficult process, but we certainly don’t accept “discomfort” as a reason not to do something necessary to achievement of a goal.

“I just don’t feel comfortable.”

Of course you don’t feel “comfortable” speaking before a group if you’ve never done it before or done so with no success.  That’s the whole point of especially powerful presenting – expanding the speaker’s comfort zone to encompass powerful communication techniques.

Techniques to lift you into the upper echelon of business presenters.  And drawing upon 25 Centuries of wisdom and practice to do so.

But some folks scowl at this.

It requires too much of them.  Or it conflicts with the way they think the world ought to work.  Or the Seven Secrets for Especially Powerful Presenting aren’t mystical enough for them.  Secrets ought to be . . . well, they ought to have magic sparkles or something, right?

So . . .  if you find this somehow unsatisfactory and unsatisfying or in conflict with your own ideology or philosophy . . . if you believe the answer should somehow be more mystical or revelatory or tied to the high-tech promises of our brave new world, then I say this to you:

“Go forth and don’t use these techniques.”

There is no need to fume over this or that nettlesome detail.

It’s completely unnecessary, because no one compels you to do anything.  And this is what is so infuriating for the habitual naysayers – complete freedom.

The freedom not to enter the Power Zone.

Here, I show you the way to the Power Zone, where you can be one of the exceptional few who excels in incredible fashion . . . but you can choose not to go.

If you so choose, good luck and Godspeed with your own opinions and philosophies and endless search for presentation excellence located somewhere else.  Let 1,000 presentation flowers bloom!

But if you elect to draw upon the best that the Presentation Masters have to offer . . . then I extend congratulations as you step onto the path toward the Power Zone, toward that rarefied world of especially powerful presenters where personal competitive advantage is yours.

For more on the Power Zone, consult The Complete Guide of Business School Presenting.

Confidence, Personal Competitive Advantage, Practice, Preparation, Technique, Tips

Train to be a Rocket Scientist in Your Spare Time with McTips!

Personal Competitive Advantage
To become an especially powerful business presenter requires study, not McTips

YOU Can become an Astronaut in 8 Easy Steps . . . with McTips!

10 Tips to Become a Nuclear Physics God!

3 Tips for Winning Your Next Court Case!

Great Doctors are Natural Born . . . It’s talent, not study!

5 Easy Steps to Powerful Presentations!

Pernicious Myths . . .

There are two pernicious myths regarding business presentations out there that refuse to be swatted down.  Well, probably more than two, but two big myths that persistently burden folks.

These myths influence two large groups of people.  Without knowing it, these folks subscribe to two schools of presentation thought . . . Birthers and McTips.

The first group – the “Birthers” presentation school – believes that superb public speakers are “born that way.”

Folks in this group believes that it’s nature-not-nurture and that natural talent wins the day.

Especially Powerful
Except . . . there isn’t

Since it’s an ability you either have or you don’t, well there’s no need to even try.

Just sit back and marvel at those outstanding public speakers who make it all look so easy, but who actually utilize a host of techniques to charm and dazzle you.

Techniques that would be available to you if you would only set aside the self-defeating notion that you can’t develop especially powerful presentation skills.

Supersize Those McTips?

The second group – the “McTips” presentation school – believes that public speaking is both easy and easily learned.

Folks here believe that following a few presenting “McTips” or easy “McSteps” can turn them into tremendous speakers.  “Make eye contact” . . . “Move around when you talk” . . .  “Use your hands” . . .

Presto.

Especially Powerful
McTip your way to great presentations? Not likely!

This McTips view is so pernicious that  it does more damage than good.  It’s like a get-rich-quick scheme that scams people.

And who wouldn’t want to believe that there’s a painless shortcut to one of the most universally despised activities in corporate America?

One colleague told me a while back, his fingers steepled in front of him, “I can teach my people all they need to know about presenting in 30 minutes . . . all that other stuff is just B__ S___.”

Really?

And if becoming a great presenter is so incredibly easy and the product of a few McTips or steps, then why does the bar stay so low with regard to business presentations?

Why does our business landscape resemble a wasteland strewn with mind-numbing PowerPoint slides and populated with droning executive automatons?

Both views are not only wrong, but they can stunt your development as a top-notch business presenter imbued with personal competitive advantage.

Great presenters are neither born, nor are they easily made.

Anyone can become an especially powerful, capable speaker . . . but it takes work, practice, and courage.

To learn how, consult The Complete Guide to Business School Presenting.

Charisma, Confidence, Gesture, Stance, Technique, Voice

CLASSIC: “I feel especially powerful today!”

I truly don’t mean to be a pain to my long-suffering students, but one exercise that elicits more scorn than it deserves is called “Especially Powerful.”

It consists of everyone rising to a standing position and striking a confident stance with feet shoulder-width apart and arms outstretched to either side, palms turned upward.

Picture it.  This is a critical and powerful pose.

Power Personified

Then visualize a slight tilt of the head up and, in unison and in the best tradition of the deep-voiced Darth Vader, everyone repeats after me . . . “I feel especially powerful today!”

Several times.

“I feel especially powerful today!”

I’m not satisfied until the room reverberates with the appropriate tone and volume, indicating a robust and vibrant embrace of the exercise and what we’re trying to accomplish.

Which is . . . what?

Why do I engage in what, to some, might appear gimmicky or cute?

First, I don’t do cute.  Second, the exercise accomplishes several superb physiological goals that improve a range of characteristics associated with business presenting.

Voice . . . stance . . . posture . . . confidence . . . poise.

In short, much of what we call body language.

Body Language

We hear in some circles that nonverbal communication – your body language – comprises more than 50 percent of your message. Some studies contend that it comprises more than 70 percent.

For no other reason than this, we should be concerned with the messages we transmit with our posture, our expressions, our gestures.  Yes, body language is critical to conveying your message.

But it is essential for another equally important reason.

It’s a reason not generally well-known or understood, and it constitutes a secret that I’ve utilized with my presentation students for years to invest them with confidence and new-found presentation power.  Its core idea stretches back well more than a century, to one of the world’s first theories of emotion: James-Lange Theory.

William James and the Danish physiologist Carl G. Lange developed the theory independently of each other in the 1880s.

Here’s a taste of the real thing from Mr. James himself:

“My theory … is that the bodily changes follow directly the perception of the exciting fact, and that our feeling of the same changes as they occur is the emotion.  Common sense says, we lose our fortune, are sorry and weep; we meet a bear, are frightened and run; we are insulted by a rival, are angry and strike.  The hypothesis here to be defended says that this order of sequence is incorrect … and that the more rational statement is that we feel sorry because we cry, angry because we strike, afraid because we tremble …

Without the bodily states following on the perception, the latter would be purely cognitive in form, pale, colorless, destitute of emotional warmth.  We might then see the bear, and judge it best to run, receive the insult and deem it right to strike, but we should not actually feel afraid or angry.”

And if you aren’t satisfied with the narrative of a 19th Century social scientist you never heard of, then take the theory of Charles Darwin, who in 1872 was one of the first to speculate that your body posture can have an effect of generating emotions rather than simply reflecting them.

The free expression by outward signs of an emotion intensifies it.  On the other hand, the repression, as far as this is possible, of all outward signs softens our emotions . . . .  Even the simulation of an emotion tends to arouse it in our minds.

So what does this have to do with powerful business presenting?

Everything.

We generally believe that our emotions affect our body language, and we ourselves have experienced the effects of stage fright. Emotions influence the way you stand, the way you appear to your audience.  They influence what you say and how you say it.

So if we feel stage fright and lack of confidence, our body language telegraphs that. Moreover, once we become conscious of the effects of our fears, they worsen, and we get caught in a downward spiral of cause-and-effect.

But what if we could reverse that cause-and-effect?  What if we could, say, strike a confident pose and suddenly find ourselves infused with confidence?  Impossible, eh?

But James-Lange Theory suggests that very thing, that you can reverse the process.

Turn Negative Energy into Positive

You can use your gestures, movement, posture, and expression to influence your emotions.  You can consciously affect body language associated with the emotion you want to experience – namely, confidence – and so gain confidence.

This means that we should lay the groundwork for our emotions to reflect our body language and our posture.  Consciously strike a bearing that reflects the confident and powerful speaker you want to be.

This may sound too easy and leave you asking “what’s the catch?”

No, there’s no catch.  And now that recent research has scientifically confirmed the dynamic I just described, the secret is out.

Several theories later and after many attempts to debunk James-Lange Theory, the most recent research at Harvard University and the Kellogg School of Business would seem to give Mr. James and Mr. Lange the proverbial last laugh.

A 2010 Harvard study substantiated James-Lange Theory and found that power posing substantially increases confidence in people who assume them while interacting with others. The Kellogg study early this year yielded the same findings.

In short, the way you stand or sit either increases or decreases your confidence.  The study’s conclusion is unambiguous and speaks directly to us.

Our results show that posing in high-power displays (as opposed to low-power displays) causes physiological, psychological, and behavioral changes consistent with the literature on the effects of power on power holders — elevation of the dominance hormone testosterone, reduction of the stress hormone cortisol, and increases in behaviorally demonstrated risk tolerance and feelings of power.

This finding holds tremendous significance for you if you want to imbue your presentations with power.  In our 21st Century vernacular, this means you should stand the way you want to feel. Posing with power – “I feel especially powerful today!” – improves your entire presentation delivery tremendously and in ways you’ve likely not imagined.

Power Posing can flood your system with testosterone and can suppress stress-related cortisol, so you actually do invest yourself with confidence and relieve the acute anxiety that presentations sometimes generate.

The lesson here is to affect the posture of confidence.  Square your shoulders.  Fix a determined look on your face.  Speak loudly and distinctly.

Extend your arms to either side and take up lots of space.

Seize the emotional energy flow and make it work for you.

And remember . . .

“I feel especially powerful today!”

For especially powerful guidance on delivering a sterling presentation every time, consult The Complete Guide to Business School Presenting.

Career, Confidence, Personal Competitive Advantage, Professional Presence, Technique, Voice

Cartoon Voice, Uptalk, and Dum-Dums

Reality TV Mimicry is a formula for Business Presentation Failure

No, I’ve never heard you speak or deliver a presentation.

But judging from what I hear in the classroom, in the elevator, on the subway, and in the campus coffee shops, the odds are good that your voice is probably pinched and smaller than it ought to be.

This is a result of many influences in our popular culture that, within the last decade or so, have urged on us a plaintive, world-weary whine as voice-of-choice.

High-pitched.  Small.  Weak.  Unpleasant.  Pinched.  Nasal.

Raspy.

A voice from reality television.

A cartoon voice.

Cartoon Voice

The cartoon voice is more prevalent than you might imagine.  Several reasonably-known celebrities have cartoon voices, and they usually dwell in the wasteland of daytime television.

One cartoon voice belongs to someone called Kelly Ripa, who participates on a show called “Live with Regis and Kelly.”  This ABC Network television program, an abysmal daytime offering, serves up Ms. Ripa not for her voice, but for other attributes.

This show is worth watching, once, if only to hear Ms. Ripa’s slam-on-the-brakes whine.

Two other champions of the squeaky, whiney cartoon voice are people who appear to have achieved a degree of questionable fame for all of the wrong reasons:  Kim Kardashian and Meghan McCain, who appear on television for some reason unknown to all but the producers of the shows they inhabit.  Commonly called “divas,” their voices are barely serviceable for even routine communication.

Granted, these young women are not delivering business presentations, but their negative influence has infected an entire generation of young people who do deliver presentations.  They embody all that is wrong with regard to delivering powerful presentations.  If this sounds harsh, it is meant to be.  They exhibit habitual pathologies of the worst sort.

Where do these people learn to speak this way, in this self-doubting, self-referential, endlessly qualified grinding whine?

One culprit appears to be the Disney Channel, inculcating a new generation of young folks into the practice of moron-speak.  As well, numerous other popular young adult shows occupy the lowest rung of the speech food chain, passing on lessons in weak voice and poor diction.

Reality TV Infests Everything

Most anywhere, you can hear people who talk this way.  They surround us.

Next time you stand in line at the convenience store, listen to the people around you.  Focus on the voices.  Listen for the trapped nasal sound, the whine of precious self-indulgence.  Or the sound of a voice rasping across vocal cords at the end of every sentence.  A voice that has no force.  No depth.

A voice you could swat away as you would backhand a fly.

I often hear this cartoon voice in the elevator as I commute between my office and classrooms.  Elevator conversations are often sourced from lazy, scratchy voices.  These voices are ratcheted tight in the voice box with barely enough air passed across the vocal cords.  What do I mean by this?

Let’s have an example.  Two young ladies entered my elevator the other day (any day, really), and one chattered to the other about her “boyfriend” and his despicable antics on “Facebook.”  It was heinous.

I shifted eyes to the owner of this raspy voice whose favorite word in the English language was quite evidently “like.”  Everything was “like” something else instead of actually it.  And apparently “totally” so.  Ya know?

“Like.  Like.  Like.  Totally!  Like.  Like.  Like.  Totally!  It was like . . . ummmm. . . okay . . . whatever.  Ya know what I mean?”

She fired them out in machine-gun fashion.  A verbal stutter and punctuation mark, apparently unsure of anything she was saying.  Her voice was a lab experiment of bad timbre.  It cracked and creaked along, word after squeaky word.

A pickup truck with a flat tire flopping along to the service station.

The air barely passed over her vocal cords, just enough to rattle a pile of dry sticks.  Not nearly enough air to vibrate and give pitch and tone.  No resonance came from the chest.  The voice rasped on the ears.

Every sentence spoken as a question.

Dum-Dums . . .

Two major problems surface here.  First, the cracking and grinding sound, which is at the very least, irritating.  Second, the primitive infestation of what I call “dum-dums.”

Dum-dums are moronic interjections slipped into  virtually every sentence like an infestation of termites.

“Like.  Totally!  Ya know?  Ummm.  Like.  Totally!  It was like, okay, you know . . . ya know?  Ummm.  Whatever.”

Dum-dums right off the Disney Channel.

Be honest and recognize that adults don’t speak like this.  And if you choose to speak like this, you will never be taken seriously by anyone of import considering whether to give you responsibility.  Cartoon voice peppered with Dum-dums gives the impression that you have nothing worthwhile to say, and so you fill up the empty air with dum-dums.

Dum-dums are the result of lazy thought and lazier speech.  It started on the west coast as an affectation called “Valley Speak” and has seeped into the popular culture as relentlessly as nicotine into the bloodstream.

Exaggeration?  No, it’s a voice you hear every day.

Listen for it.  Maybe it’s your voice.

Your Ticket to Failure or a Chance for Redemption

In the abstract, there is probably nothing wrong with any of this if your ambitions are of a certain lowest common denominator stripe.

If you’re guilty of this sort of thing, in everyday discourse you can probably get by with this kind of laziness, imprecision, and endless qualifying.  The problem arises when you move into the boardroom to express yourself in professional fashion to a group of, say, influential skeptics who are waiting to be impressed by the power of your ideas and how you express them.

Cartoon Voice infested with Dum-dum words – this debilitating pathological combination destroys all business presentations except one – a pitch for yet another moronic reality TV show.  You cannot deliver a credible business presentation speaking this way.  You are toast before you open your mouth.

Badly burned toast.

You’re on the express train to failure with a first-class ticket.

But the good news is that all of this is reasonably easy to correct – if you can accept that your voice and diction should be changed.

If you recognize that you have Cartoon Voice and that you pepper your speech with dum-dums, ask yourself these questions:  Why do I speak like this?

Why can’t I utter a simple declarative sentence without inserting dum-dums along the way?  Why do all of my sentences sound like questions?  Do I really want and need to sound like this – a ditz – just because the people around me can’t seem to express themselves except in staccato dum-dums with a cracking voice?

Sure, You Can Hang on to that Bad Voice!

Deciding to change one’s voice is a bold move that takes you out of your current cramped comfort zone, but you don’t have to do it!  Nope, don’t change a thing!

If you recognize that you have Cartoon Voice, and you are comfortable slathering your speech with Dum-Dums, and you see no reason to change just because someone recommends it, well then . . . keep on keepin’ on!  Sure, it’s okay for your inner circle of chatterers.  Relish it.  Hang onto it, and don’t even give a backward glance.

Let 1,000 dum-dums flourish!

But do so with the clear-eyed recognition that Dum-Dums make you sound like a moron.

You make a conscious choice.  Dum-Dums make you sound like a reality TV show lightweight unable to utter an original thought or even speak in complete sentences.  You sacrifice personal competitive advantage so that you can continue to . . . do what?

Recognize that if you want to succeed in an intensely competitive business climate, you should consider leaving Disney Channel behind.

When you want to be taken seriously in a business presentation . . . speak like an adult.

For more on improving your professional presence, consult The Complete Guide to Business School Presenting.

Confidence, Expression, Technique, Video

Your Especially Powerful Expression . . . Encore!

Do you ever consider how you actually appear to people with regard to your facial expressions?

Many folks seem oblivious to their expressions or to a lack of expressiveness,  their faces dull and lifeless.

Nondescript.

In your business presentation, you communicate far more with your face than you probably realize.  And this can be an especially powerful source of  personal competitive advantage.

Your facial expressions can reinforce your message, confuse your audience, or detract from your message.  Yes, there exists something called bad expression, and at its worst, it can generate hostility in your audience.

Your Especially Powerful Communication Tool

Expression is sometimes discussed in conjunction with gesture, and indeed there is a connection.  The power of expression has always been recognized as a vital communication tool, reinforcing words and even, at times, standing on their own.

Joseph Mosher was one of the giants of the early 20th Century public speech instruction, and he dares venture into territory rarely visited by today’s sterile purveyors of “business communication.”

Mosher actually addressed the personality of the speaker.  These are the qualities that bring success.

[T]here is no one element of gesture which furnishes as unmistakable  and effective an indication of the speaker’s thought and feeling as does the expression of the mouth and eyes.  The firm-set mouth and flashing eye speak more clearly than a torrent of words; the smile is as good as, or better than, a sentence in indicating good humor; the sneering lip, the upraised brow, or the scowl need no verbal commentary.

Consider these expressions:  A curl of the lip to indicate disapproval . . . or even contempt. The raising of one eyebrow to indicate doubt . . . or skepticism.  Sincere furrows in the brow to indicate sincerity . . . or great concern.

Expressions Increase Power . . . or Weaken Your Message

These expressions, coupled with the appropriate words, have a tremendous impact on your audience.  They increase the power of your message.  They ensure that your message is clear.

Facial expressions can erase ambiguity and leave no doubt in the minds of your listeners what you are communicating.  The appropriate facial expression can arouse emotion and elicit sympathy for your point of view.

Our expressions can enhance our presentation . . . or cripple it, and thorough knowledge of how our expressions can lift our talk or derail it is essential to becoming a powerful business communicator.

Resources, Stance, Technique, Video

Coca-Cola CEO Gives a Bad Business Presentation

Bad Business Presentation
Bad Business Presentations Infest Corporate America

Let’s look at one of the pathologies of the bad business presentation – the poor stance of the speaker.

A wholly unsatisfactory stance infests the business landscape, and you’ve seen it dozens of times.

You see it in the average corporate meeting

You see it in the after-dinner talk, finance brief, or networking breakfast address.

While unrelenting positivity is probably the best approach to presentation improvement, it helps at times to see examples of what not to do.  This is especially true when the examples involve folks of lofty stature who probably ought to know better.

The Emperor’s Bad Business Presentation

If they don’t know better, this is likely a result of the familiar syndrome of those closest to the boss not having the guts to tell the boss he needs improvement.

The speaker stands behind a lectern.

The speaker grips the lectern on either side.

The speaker either reads from notes or reads verbatim from crowded busy slides projected behind him.

The lectern serves as a crutch.  The average speaker, whether student or corporate VP, appears afraid that someone might snatch the lectern away.

Many business examples illustrate this, and you’ve probably witnessed lots of them yourself.

Let’s take, for instance, Mr. Muhtar Kent, the Chairman of the Board and CEO of Coca-Cola.

Video rated PG-13:  violence done to speaking skills

Mr. Kent appears to be a genuinely engaging person on occasions where he is not speaking to a group.  But when he addresses a crowd of any size, something seizes Mr. Kent.  He reverts to delivering drone-like talks that commit virtually every public speaking sin.

He delivers excruciatingly bad business presentations.

He leans on the lectern.

He hunches.

He squints and reads his speech from notes in front of him.  When he does diverge from his speech, he rambles aimlessly.

In the video below, Mr. Kent delivers an October 2010 address at Yale University.  He begins badly with a discursive apology, grips the lectern as if it might run away, does not even mention the topic of his talk until the 4-minute mark, and hunches uncomfortably for the entire 38-minute speech. Have a look . . .

 

Successful C-Suite businessmen and businesswomen, such as Mr. Kent, are caught in a dilemma – many of them are terrible presenters, but no one tells them so.

No one tells them, because there’s no upside in doing it.  If you worked for Mr. Kent, would you tell him so?  Of course not.

Moreover, many business leaders believe their own press clippings.  They invest their egos into whatever they do.

It becomes impossible for them to see and think clearly about themselves.  They tend to believe that their success in managing a conglomerate, in steering the corporate elephant of multinational business to profitability, means that their skills and judgment are infallible across a range of unrelated issues and tasks.

Such as business presenting.

And this is why you see so many bad business presentations by so many smart and powerful people.

Mr. Kent is by all accounts a shrewd corporate leader and for his expertise received in 2010 almost $25 million in total compensation as Coca-Cola CEO and Board Chairman.  But he is a poor speaker.  He delivers a bad business presentation, but . . .

But he has great potential that will probably never be realized.

And this is tragic, because many business leaders like Mr. Kent could become outstanding speakers and even especially powerful advocates of their businesses.

The Bad Business Presentation Curse

As it stands now, executives such as Mr. Kent exert an incredibly insidious influence in our schools and in the corporate world generally.

Let’s call it the “hem-of-garment” effect.

Those of us who aspire to scale the corporate heights imitate what we believe to be winning behaviors.  We want to touch the hem of the garment, so-to-speak, of those whom we wish to emulate.

Because our heroes are so successful, their “style” of speaking is mimicked by thousands of young people who believe that, well, this must be how it’s done:  “He is successful, therefore I should deliver my own presentations this way.”

Especially Powerful Business Presentations
“Yes, we can turn him into a capable Business Presenter.”

You see examples of this at your own B-School, as in when a VP from a local insurance company shows up unprepared, and reads from barely relevant slides.

He then takes your questions in chaotic and perhaps haughty form.

Who could blame you if you believe that this is how it should be done?  The bad business presentation is, after all, the unfortunate standard.

But this abysmal level of corporate business presenting offers you an opportunity . . .

You need only become an above-average speaker to be considered an especially powerful presenter.

A presenter far more powerful than Mr. Muhtar Kent or any of 500 other CEOs.

It is completely within your power to do so.

For more on avoiding the bad business presentation, consult The Complete Guide to Business School Presenting.

Technique, Voice

Improve Your Business Presentation Voice for Power and Impact

Fix your presentation voice
Start Improving your Presentation Voice Today

Not many of us readily accept coaching or suggestions of how to improve ourselves, particularly when it comes to highly personal aspects of our very being – such as our business presentation voice.

Business students get antsy when I talk about improving the presentation voice.

Why?

Because the subject implies that there might be such a thing as “bad” voices and  “good” voices, and this kind of value judgment is usually verboten in most liberal arts classes they take.  Supposedly, there are only  “different” voices, and we are urged to  “celebrate” these differences.

That may work in the test tube, but not in the cold and harsh business world, where people are judged on how well they communicate.  And voice is a large part of that.

Your Presentation Voice isn’t Sacred

Your current speaking voice is neither sacrosanct nor “natural.”

Your presentation voice is the product of many years of development from numerous influences, many of which you may be unaware of.  Why not evaluate your voice today?  See if it gets the presentation job done for you.

Does your voice crack?  Does it whine?  Does it tic up at the end of every sentence for no good reason?  Do you uptalk?  Do you lard your conversation with nonsensical filler such as “whatever,” “umm,” “totally,” and “like” hundreds of times per day?

Why not change for the better?

Develop an Especially Powerful Voice

Recognize that your voice is not a sacred artifact, nor is it some precious extension of your being.  It’s an instrument to communicate.  You can sharpen your communication skills by improving your voice.

Simply thinking of your voice in this way can improve its quality.  Working to improve it will improve its quality dramatically.  You can build your voice into an especially powerful skill for personal competitive advantage.

Consider here several things you can do to improve your presentation voice.  Nothing extreme at all.  Have a look . . .

For more especially powerful techniques to improve your presentation voice, consult The Complete Guide to Business School Presenting.

Technique, Video

Working with Visuals!

Microsoft’s PowerPoint multimedia software has gotten a bum rap, and this unfair reputation springs from the thousands of ugly presentations given every day from folks who don’t know how to use it.

And yet, PowerPoint is a brilliant tool.

But just as any tool – say, a hammer or saw – can contribute to the construction of a masterpiece . . . or a monstrosity, PowerPoint either contributes to the creation of an especially powerful presentation, or it becomes the weapon of choice to inflict yet another heinous public-speaking crime on a numbed audience.

PowerPoint isn’t the problem.  Clueless presenters are the problem.

So just how do you use PowerPoint?

This short video reviews several of my own techniques that provide basic guidance on sound PowerPoint use.  Have a look-see . . .

Audience, Expression, Passion, Technique, Video

How to Engage Your Audience

How to engage your audience
It’s your job to know how to engage your audience

Do you face a listless, distracted audience?

Are your “listeners” checking iPhones every few seconds?

Texting?

Chatting in side conversations?

Do they sit with glazed, far-away looks while you deliver your presentation?  This is called the MEGO syndrome . . . Mine Eyes Glaze Over.

The problem is probably you.

No way are you delivering on what should be a passionate, especially powerful presentation.

How to Engage Your Audience in Your Presentation

In this video interview with Concentrated Knowledge Corporation’s Executive Insights Program, Andrew Clancy quizzes Dr. Stanley K. Ridgley on how to engage your audience, an audience that may seem disconnected and disinterested in what you have to say in your business presentation.

Dr. Ridgley identifies a remedy for you.  He reveals the secrets of how to hook and reel-in an errant audience.  How to engage your audience for power and impact.

He also offers several tips on how to energize your presentation by discarding one of the most common speaking crutches and by moving into the Command Position.

The bar is so low with regard to business presentations that just making a few corrections of the sort discussed here can elevate your delivery tremendously.

Follow this advice to develop an especially powerful presentation.

Concentrated Knowledge Corporation produces Executive Summaries of many of the world’s great business books.  You can review CKC’s site at www.summary.com

There is, of course, much more to delivering a powerful presentation.  Conscientious presenters attend to all seven dimensions of the presentation – voice, expression, gesture, appearance, stance, passion, and movement.  Great speakers also leaven their presentations with poignant stories.  Great speakers connect emotionally with their audience.

For more on especially powerful presentations and how to engage your audience, consult The Complete Guide to Business School Presenting.

People, Technique

The Powerful Presentation

especially powerful personal competitive advantage
Malcolm X achieved consummate personal competitive advantage through presenting

Earlier, I related how Malcolm X did not do much preliminary throat-clearing at the beginning of his powerful presentations.

Instead, he thrust a metaphorical sword into his audience.

He drove deeply to the heart of the issue in just a few short sentences, tapping into listener sensitivities.

In the process, he achieved an especially powerful personal competitive advantage.

Grab the Audience, Don’t let Go

His initial “grabber” was not meant simply for shock or surprise like a cheap circus feat.  It was shock and surprise linked to the needs of his audience, directly relevant and intertwined closely – even spiritually – with his listeners.

Malcolm did not engage in academic circumlocutions, oblique arguments, or vague generalizations. He said things directly, with punch and verve, with color and power.

Especially powerful
Electrify your audience for personal competitive advantage

He shunned latinate words and phraseology and drove home his point with Anglo-Saxon directness – short, powerful, repetitive sentences, constructed of the sturdiest syllables.

And once he had audience attention, he kept it.

One technique he used to hold his audiences rapt was the offering a single point and then colorfully making that point by means of a repetitive technique called the anaphora.

It’s a technique that you can use as well.

Here’s how it works.

Hold the Audience in your Grasp

A powerful and carefully selected phrase is utilized at the beginning of a succession of sentences.

With each repetition, the presentation builds to a climax to produce a powerful emotional effect.  In Malcolm’s example we’re about to see, he uses the anaphora skillfully to identify a point of commonality among those in his audience that he holds with them.

I previously offered an example of one of Malcolm’s speeches delivered in 1963.

Let’s revisit that talk, review the first couple of sentences, and then see how Malcolm uses the anaphora to powerful emotional effect.  The speech was called  Message to the Grass Roots, and he delivered it in Detroit.

Note how Malcolm begins his talk by immediately establishing intimacy with the audience.

We want to have just an off-the-cuff chat between you and me . . . us.  We want to talk right down to earth in a language that everybody here can easily understand.

We all agree tonight, all of the speakers have agreed, that America has a very serious problem.  Not only does America have a very serious problem, but our people have a very serious problem.

America’s problem is us. We’re her problem. The only reason she has a problem is she doesn’t want us here. And every time you look at yourself, be you black, brown, red or yellow, a so-called Negro, you represent a person who poses such a serious problem for America because you’re not wanted. Once you fact this as a fact, then you can start plotting a course that will make you appear intelligent, instead of unintelligent.

What comes next?

Now that Malcolm X has the full attention of his listeners, it’s time to make point # 1 – unity and commonality of purpose.  He chooses the anaphora as his technique, and he does so masterfully.

His phrase of choice is “You don’t catch hell because . . . ”

What you and I need to do is learn to forget our differences.  When we come together, we don’t come together as Baptists or Methodists.  You don’t catch hell because you’re a Baptist, and you don’t catch hell because you’re a Methodist.  You don’t catch hell because you’re a Methodist or Baptist, you don’t catch hell becasue you’re a Democrat or a Republican, you don’t catch hell because you’re a Mason or an Elk, and you sure don’t catch hell because you’re an American; because if you were an American, you wouldn’t catch hell.  You catch hell because you’re a black man.  You catch hell, all of us catch hell, for the same reason.

Malcolm has established beyond all doubt that he shares a commonality with his listeners that is directly tied to the central thesis of his talk.

He drives his point home with the anaphora:  “You don’t catch hell because . . . ”

He utilized the same theme, or trope, in this speech before another audience in 1964.  This time his anaphora was slightly different:  “We’re not brutalized because–”

And it is just as powerful with its mesmerizing effect.

Malcolm’s delivery is masterful . . . his voice, his tone, his inflection, his humor, his posture, and his gestures combine with his rhetorical techniques to establish an incredible bond with his listeners.

You sense his control of the event.

So what does this have to do with you and with business presenting?

Just this.

A powerful and graceful speaker, Malcolm X utilized an entire battery of oratorical weapons.  He intuitively understood the oratorical methods developed over more than 2500 years, and he wielded them with power.

These techniques can be yours.  You need only understand them, their function, their effects, and practice them.

For instance, the anaphora of repetition.

You can use anaphora as a powerful technique to hammer home your most important points and to hold your audience in the midst of your presentation.

Deliver a Powerful Presentation

You may protest that Malcolm X lived and struggled in a different place and time over issues far more important that you or I will ever face.

Yes, he did.  The stakes were incredibly high and, for him, became quite literally a matter of his death.  But regardless of the message, the techniques of powerful presenting remain the same.

They are verities handed to us over centuries.

And if you refuse to learn from our great legacy of master speakers, if you do not emulate them, who then will you learn from?  The CEO of Coca-Cola?

especially powerful
Choose well, for an especially powerful presentation

Hardly.

A cornucopia of especially powerful techniques is available to you.

You may not struggle for justice on an international platform, but this does not absolve you from crafting the most powerful presentation you possibly can using the techniques of the masters.

Surely while the emphasis and tone of your message changes with circumstance, but not the methods themselves.  The anaphora is one such technique you should incorporate into your repertoire to deliver a powerful presentation.

Malcolm X used a multiplicity of techniques to engage his friends and to disarm his enemies.  We’ll look at them in future posts on delivering especially powerful business presentations.

Expression, Passion, People, Personal Brand, Personal Competitive Advantage, Technique

The Malcolm X Presentation . . . Seize your Audience

Malcolm X Presentation
The Malcolm X Presentation Electrifies an Audience

Like snapping a towel to skin . . . you want to sting your audience with a Malcolm X presentation.

Make that audience sit up straight, snap their heads in your direction.

You can do this several ways, and it’s up to you what you choose.

But it should fit your business presentation audience.

One of the greatest public speakers – or presenters – of modern times was the late Malcolm X.

His speeches are textbook examples of how to grab an audience, how to mesmerize it throughout the presentation, and then mobilize it with an especially powerful call to action.

The Malcolm X Presentation

Whether you agree or disagree with him is irrelevant to the point that he was a captivating communicator who drew from a deep well of powerful presentation techniques.

Malcolm’s speeches are just that – speeches – and they are written for the ear and not the eye.  As such, they are best read aloud so as to absorb the measured beats, to feel the repetition of key phrases, and to learn the effects of certain rhetorical flourishes.

And when you read sentence after sentence, you sense the power and the deep moral outrage emerging.  It’s sometimes explicit but most often emerges through a steady recapitulation of ideas using different phrases, but key words.

You gain a sense of the gathering storm, you almost hear rolling thunder in the distance.

A Source of Inspiration and Technique

Today, I mine his speeches for their cadences, their imagery, their use of allegory, anaphora, and turns of phrase.

With respect to grabbing an audience’s attention, too many presentations and speeches begin with routine thank-yous and ingratiation of the audience.  You hear a peppering of routine phrases, a gripping of the podium and a squinting at notes or jerky backward glances at an unreadable projection screen.

Put a stop to all of that nonsense with the “grabber” line, a surprising and unconventional sentence or an unusual fact that immediately alerts the audience that its about to hear something special.  Not just another canned talk.

Remember that a speech is tremendously different from a written document.  Pauses and repetition, tone and inflection are essential with the spoken word.

Let’s look at the beginning of a typical Malcolm X speech and see how he grabs his audience.  Read it with his spoken delivery in mind.

This speech – Message to the Grass Roots – was delivered in Detroit on November 10, 1963.  Irrespective of the time and place and circumstance, which of course will leaven our approach, note that Malcolm begins his talk by immediately establishing intimacy with the audience.

We want to have just an off-the-cuff chat between you and me . . . us.  We want to talk right down to earth in a language that everybody here can easily understand.

We all agree tonight, all of the speakers have agreed, that America has a very serious problem.  Not only does America have a very serious problem, but our people have a very serious problem.

In the space of four sentences, Malcolm has captured his listeners and layed out a situation statement that, at that moment, embraced his audience.  He establishes a mood of confidentiality and rapport, and then makes a bold statement – “America has a very serious problem . . . We have a very serious problem.”

Who wouldn’t want to hear what comes next?

No Throat-clearing . . .

Notice that he did not engage in throat-clearing and chit-chat.

No “Thank you Mr. Chairman” . . . no “So good to see so many committed activists tonight and familiar faces in the crowd.”

Notice also the use of repetition of key phrases:  “Very serious problem.”

Straight to the point, and a bold point it is.  See what comes next . . .

Malcolm X Presentation
The Malcolm X Presentation Delivers Power and Impact

America’s problem is us.  We’re her problem.  The only reason she has a problem is she doesn’t want us here.

And every time you look at yourself, be you black, brown, red or yellow, a so-called Negro, you represent a person who poses such a serious problem for America because you’re not wanted. Once you fact this as a fact, then you can start plotting a course that will make you appear intelligent, instead of unintelligent.

Has Malcolm studied his audience?  Is he reaching out with a message that is directly relevant to his listeners?

Most of all, has he grabbed your attention?

He surely has.

Malcolm was expert at executing Presentation Snap, grabbing his listeners in a way that zeroed in on them . . . on their needs, concerns, desires, hopes . . . framing the issue in colorful language, and creating listener expectations that he will offer bold and radical solutions to real problems.

For now, focus on the grabber to seize the attention of your audience.  Mull this excellent example from Malcolm’s talk and ask yourself how he crafted it.  And how it works.

In subsequent posts, we’ll look at more examples from Malcolm X as he moves through delivery of his presentation, building to his call for action at the end.

Consult the Complete Guide to Business School Presenting for more on how to engage Snap! for a powerful Malcolm X presentation.

Practice, Professional Presence, Technique, Voice

Wrestle Your Voice into Submission

Do you have a case of Bad Voice?

Several months ago, I here asked the rhetorical question “Do you have a case of Bad Voice.”

Rather than a mere provocation, the question is real and addresses one of the most pervasive problems in business presenting today.

It’s a problem that goes unrecognized and, as such, remains a debilitating burden for many people who could otherwise be superb speakers.

Your voice.

We tend to think that our voices are off-limits when it comes to changing, let alone improving. We believe our voice is “natural” when, in fact, it is likely the product of undisciplined and random influences – parents, peers, television, celebrities, radio, occasional mimicry.

Voices Often Develop on their Own . . . Chaotically

Many influences in our culture have, in the last decade or so, urged on us a plaintive, world-weary whine as voice-of-choice.  Thus, voice becomes a matter of style – not just in the slang we choose to use, but in the way our voices sound when we use that slang.

So what’s a “bad voice?”

Do you swallow your voice in the back of your throat so that you produce a nasal twang?  Is it pinched?  Do you use your chest as the resonating chamber it ought to be, or does your voice emanate from your throat alone?  High-pitched. Small. Weak. Unpleasant. Pinched. Nasal. Raspy.

Next time you stand in line at the convenience store, listen to the people around you. Focus on the voices. Listen for the trapped nasal sound, the whine of precious self-indulgence.

Or the sound of air rasping across vocal cords.  A voice that has no force.  No depth.  A voice you could swat away as you would backhand a fly.

A voice from reality television.  A cartoon voice.

Cartoon Voice

The cartoon voice is more prevalent than you might imagine.  Several reasonably-known celebrities have cartoon voices, and they usually dwell in the wasteland of daytime television.

Take this person called Kelly Ripa, who participates on a show called “Live with Regis and Kelly.”  This ABC Network television program, an abysmal daytime offering, serves up Ms. Ripa not for her voice, but for other attributes.  This show is worth watching, once, if only to hear Ms. Ripa’s slam-on-the-brakes whine.

Two other champions of the squeaky, whiney cartoon voice are people who appear to have achieved a degree of questionable fame for all of the wrong reasons:  Kim Kardashian and Meghan McCain.  Their voices are barely serviceable for even routine communication and embody all that is wrong with regard to delivering powerful presentations.  They exhibit habitual pathologies of the worst sort.

But . . . my voice is “natural!”

If you want to become a good speaker, but you do not accept that you can and should improve your voice, it means that you are much like an un-coachable football player.  Oh, you want to become a superb football player, but you refuse to listen to the coach.

He tells you to develop your muscles and coordination in the gym, but you refuse.

Instead, you respond that your body’s musculature is “natural.”  You believe that you can become a great football player without “cheating” with weight training or cardio conditioning.  Or by modifying your “natural” physique by exercising and building your muscles and coordination.

I’m sure you see the absurdity in this.

The same is true when it comes to your voice.  Voice is an extremely personal attribute, and people don’t take criticism lightly, perhaps viewing it as a self-esteem issue or an attack on personhood.  It’s not.

Don’t bristle at the notion that you should change your voice.  This is naiveté and vanity and ego masquerading as who-knows what.

This is a self-imposed handicap and an excuse for inaction.  You are holding yourself back.  It is also a manifestation of fear.  Clare Tree Major observed this fear almost a century ago in college students of her time:

“People are exceedingly sensitive about changing their methods of speech for fear it will bring upon them the ridicule of their families and friends. . . . Charm and grace and beauty will come only when speech is unconscious – not while you have to think of every word and tone. If a thing is right there can be no question of affectation. It is a greater affectation to do the wrong merely to pander to the less cultured tastes of others. If you know a thing is right, do it. If you have not this ideal and this courage, then it will waste your time to study correct speech. ”

What is your voice but a means of communication?  Does it have purposes other than speaking or singing?  Other than communicating?  And if we consider this carefully, it’s easy to see that clear communication depends upon the timbre of your voice.

It does matter what others think of your voice, since you use it to communicate, and it is others who receive your messages.  Doesn’t it make sense, then, to cultivate the most effective voice you possibly can?  So that you might communicate most effectively?

Put another way, doesn’t it make sense to eliminate what is unpleasant, ineffectual, shrill, and dissonant from your voice, if possible?

For more on developing an especially powerful voice, consult The Complete Guide to Business School Presenting.
Movement, Passion, People, Personal Competitive Advantage, Technique

There are no Presentation Secrets of Steve Jobs

Steve Jobs was a fine presenter, but there were and are no Presentation Secrets of Steve Jobs
Steve Jobs was a good presenter, but not a great one . . . Steve had advantages unavailable to you and me

For some reason known only to the deities of publishing, Apple’s iconic CEO Steve Jobs is considered a great business presenter.

A bestselling book by Carmin Gallo even touts The Presentation Secrets of Steve Jobs.

But is Steve really a great presenter?  Does he really have secrets that you can use?  And can you learn how to be “an insanely great” presenter from this book?

No . . . no  . . . and . . .

Well . . . on that last point, you can learn to become a pretty good presenter from this book.

But not from Steve Jobs.

The Extraordinary Jobs

Steve is a visionary and an extraordinary entrepreneur many times over.  He has grown tremendously since the days when he thought that his self-absorbed bombast gave him license to insult Microsoft and Bill Gates mercilessly.

Jobs emerged as a celebrity CEO, a man who loves the limelight and whose strong and quirky personality guarantee him a maniacal following among a narrow slice of the American populace.

But presenting?

On an absolute scale, Steve is a slightly above-average presenter.  Remove Steve’s high-tech prop that the entire wonk-world is waiting to see, and remove the employee/early adopter audiences that cheer his every eye-twitch, and we are left with a shabbily dressed average sort of fellow given to aimless pacing and whose high-pitched voice grates a bit on the senses with its “ummms” and “ahhhhs.”

You and I know that there is only one reason that Steve Jobs is on that stage.  Only one reason that he has a book purporting to reveal the presentation secrets of Steve Jobs.

And it’s not for his presenting skills.

The Real Presentation Secrets of Steve Jobs

While Jobs himself is not someone whose presenting skills deserve emulation, he is obviously the subject of the book because of his built-in audience, and so we must deal with that.  We can dismiss it, in fact.

But the book does have a gem.

The gem of the book is the author.  The author of the Jobs book is Carmine Gallo, who is an extremely polished and superb presenter and presentation coach, and he embeds solid presenting nuggets throughout the book.

Carmine is, in fact, a much better presenter than Jobs. You can judge for yourself by watching the video here.

But even Carmine is not perfect.  He begins by gushing at Jobs’s stature as a presenter that is almost embarrassing in its lavish excess:  “Steve Jobs is the most captivating communicator on the world stage . . . He is the world’s greatest corporate storyteller!”

Really?

Really?

But . . . well, we’re selling books here, and hype is understandable.  I’d probably gush, too, if given a similar opportunity, so let’s give Carmine a pass on this one.

But at the end of the video Carmine gives advice that I believe is just flat-out wrong.

He says that you, the presenter, are the hero of the presentation.  That you, your product, or your service is the hero.

All of us would like to be the hero of our presentation, wouldn’t we?  And we are sorely tempted to put the focus on our product and ourselves.

No. Don’t do it.

Your Audience is the Hero

There is room for only one hero in the presentation, and that hero is not you.  The hero is in the audience, and you are there to help your audience become heroic.

As with all presentation instruction, you can ignore or accept what you choose, and this point is no different.  You can try to be the hero.  Or, you can focus on your audience and its needs and its desires.

In sum, The Presentation Secrets of Steve Jobs offers a reasonable exposition of presentation methods that can benefit us all, but recognize that these methods have nothing to do with Steve Jobs and they do not help us become “insanely great” presenters.

But there is good news for you on the presentation front.  The best news in all of this is, in fact, great news.

With dedication, coachability, and the right method, virtually anyone – and I mean anyone – can become a better business presenter than Steve Jobs.

As a student in business school, you can try this book to launch your own presentation career:  The Complete Guide to Business School Presenting.

Personal Competitive Advantage, Professional Presence, Story, Technique

Best Job Interview Tips for College Students

The Best of my Job Interview Tips for College StudentsOne of the most important job interview tips for college students that I give involves business presenting.

The job interview is likely the most important business presentation you will ever give.  This is because in the interview, you present for your most important client – you.

And the question I’m asked most frequently with respect to how you present your accomplishments is this:

“How do I talk about myself and my qualifications in a way that is honest and forthright and yet does not sound like braggadocio?”

The Best of My Job Interview Tips for College Students

Few people like to boast.  Instead folks go the opposite extreme of false humility.  But neither boasting nor meekness is the answer.

Instead, try this . . .

Understand that you are not in the interview to talk about your resume.  Your resume got you through the door and into the interview.

Now, the recruiter is looking for something more.  And that “something” is often indefinable.

The recruiter evaluates you for intangible qualities, such as corporate fit, personality, working intelligence, verbal acuity.  Many times, the recruiter doesn’t know what he or she is actually looking for.

But the recruiter does know what is unacceptable and is thus conscious of disqualifiers.

For the young or mid-level candidate, the atmosphere can feel akin to a minefield.  Some candidates feel that if they go tightlipped, they cannot make a mistake.  And so they weigh each word carefully, triangulating what they believe the recruiter wants to hear.  But it is not enough to simply survive without making a slip . . . or a “mistake.”

This approach comes off as stiff, artificial, weird.

Instead, go into your interview to make the presentation of your life about you, not what you think the recruiter is looking for.  The constitutes the most important of my many job interview tips for college students.

When it comes time to talk about yourself – here is exactly how to do it.

Talk about what you learned or what you discovered about yourself.

That’s it.

Digest that for a moment.

Yes, it really is that simple.  But it’s not easy, especially if you aren’t accustomed to talking about yourself this way.  It takes practice.

Talk about a difficult group project or a difficult task that required you to adapt and use your unique skill set.  In, say, a group work setting, tell of your learning about the importance of time management, of punctuality.  Translation:

     I have a great work ethic and I’m punctual.

Tell how you learned to deal with people from different cultures and backgrounds and to value difference.  Translation:

     I get along with a wide range of people.

Tell how you discovered that you gain a sense of satisfaction from helping others do their best, drawing out their best qualities and backstopping them where they are weak.  Translation:

     I’m a team-player who subordinates my ego to get the job done for the company, recognizing that others may need help on occasion, help that I freely give.

Tell how you learned about different work styles and of the different ways of tackling problems.  Translation:

     I’m flexible and adaptable to a variety of work environments and people.

For an Especially Powerful Interview

Can you see how it works?

You don’t talk about your strengths . . . you talk of what you learned about yourself during the course of a project or task.  So think of a major project you’ve tackled in the past.  Build your story around that.

For example, you could say something like this:

The very best Job Interview Tips for College Students“I worked on a major three-month project in my International Business Capstone involving a multicultural team, and in the project, I learned a great deal about myself as well as others.  I believe that I grew not only as a professional, but as a human being.  This gave me a great deal of satisfaction, especially as I saw others developing their skills as well.”

Or, if you are a young professional, you could say:

“We received a last-minute project and it was dumped on us without warning, which made us work through the weekend.  That was pivotal.  It was then that I learned that this is the nature of business – chaotic, demanding, unforgiving, unpredictable – and how I respond to the challenge makes the difference between a win and a loss.  That experience forged me, and I’ll always be grateful for it.”

With that statement, you have conveyed a wealth of positive information to the recruiter.

Of course, it all must be true, so you must adapt your story particulars to your own work life.  And all of us have these moments and experiences, so mine your recent past for them.

Your resume itself has at least a dozen stories, and it’s up to you to find them.  When you do find them, craft them, practice them, and use them.  Do this, and you achieve an important personal competitive advantage.

So always remember these key words . . .

Let me share with you what I learned about myself.

For more on job interview tips for college students, consult The Complete Guide to Business School Presenting.

Story, Technique

The Six Most Powerful Words . . .

The six most powerful words are key to your presentation success
We in business are awash in great stories . . . use them in your presentations for especially powerful effect

Your business presentation begins to founder.

Despite your best efforts to energize the audience, to convey yourself in authentic and enthusiastic terms, to laser your talk with über focus . . . in spite of all of that, you can’t gain traction.

Here is when you reach into your quiver and pull out your Golden Arrow.

An arrow guaranteed to hit your target every time.

The Golden Arrow

When you find yourself adrift, pause thoughtfully, eye your audience with sincerity, and say this . . .

“Let me tell you a story.”

You immediately rivet attention on yourself.  Why?  Presentation Master J. K. Horner shares the reason with us from 1929:

Probably everyone has experienced the universal interest and attention which results in a dull and abstract lecture when the speaker says, ‘That reminds me of a story.’ Like a dog at the back door waiting for a bone, an audience will prick up its ears at the approach of the speaker with a story or illustration that arouses mental imagery.

Why?

Because such stories are concrete, the opposite of abstract, and tend to arouse pictures which vivify an idea, setting it out in relief with bold colors against a background of drab and hazy abstractions.

Six Most Powerful Words for Business Presentations

“Let me tell you a story” are the six most powerful words you can utter in a business presentation.  If your goal is to grip your audience, entertain them, persuade them, and move them to action, you always generate interest with these six most powerful words:  Let me tell you a story.

“Let me tell you a secret” is just as compelling, but when you think about it, it’s really the same storytelling device worded in slightly different fashion.

The story is a powerful communicative tool.  Let me say it again:  It puts incredible power in your hands, on your lips.

This power of story has been known for ages.  Stories are “windows that let the light in.”

And the story is an incredibly versatile tool.

Presentation Master Katherine Cather observed that its emotive effect is akin to what one finds in high art: “Because the story has power to awaken the emotions and to enlarge the range of experience, it is a tool of universal adaptability.  Its appeal is like that of music, sculpture, or painting.”

We live in the 21st Century age of dazzling kaleidoscopic multimedia.  Right now, a kindergartener has at his disposal more computing power in a laptop than did Neil Armstrong in his lunar module when he landed on the moon in 1969.

In such an age, why speak of an anachronism like “storytelling?”

Just this . . .

A Timeless and Powerful Tool for the 21st Century

Stories still serve as our main form of entertainment – we see and hear stories every day from many sources.

Newspapers are filled with “stories.”  Films, television shows, novels, even technical manuals regale us with stories.  You tell stories all the time.

Stories are as old as man and still hold fascination for us.

In an age of pyrotechnic special effects that boggle the mind, film producers have found that without a strong story populated with sharply drawn and sympathetic characters, the film flounders.  And fails.

Some stories are more interesting than others, of course.  But even the most pedestrian of tales keep our attention far better than dry exposition of facts delivered in a monotone.  Unlike straight exposition, stories appeal to the emotions.  This is the secret of their power.

And it is incredible power.

The Six Most Powerful Words

If you search for a verity in the human condition, a key that unlocks the power of persuasion, then this is it – the appeal to emotion.

Katherine Cather was a master storyteller of her generation, and her masterpiece written in 1925 captures the universal appeal of this mode of communication.  We seem to have left it behind in favor of cynicism and wry gimcrackery at one end of the scale and a barren “newspeak” at the other end.  Said Ms. Cather:

Human emotions are fundamentally the same in every country and in every period of history, regardless of the degree of culture or the color of the skin. Love and hate lie dormant in the human heart; likewise gratitude, and all the other feelings that move mortals to action. They manifest themselves according to the state of civilization or enlightenment of those in whose souls they surge, but the elemental urge, the motive that actuates men to right or wrong doing, is the same now as it was at the beginning of time.

The story has power to nurture any one of the emotions . . . . What is the secret of the power of either the spoken or written tale to shape ideals and fix standards? Because it touches the heart. It arouses the emotions and makes people feel with the characters whose acts make the plot. Mirth, anger, pity, desire, disdain, approval, and dislike are aroused, because the characters who move through the tale experience these emotions.

So use the story device to leaven your presentation with color and spice.  Hook your audience and enthrall them with the Six Most Powerful Words in the English language.

Remember that this secret is powerful because it hearkens back to an almost primal urge we have as humans to share experiences with each other, and this is the ultimate source of its appeal.

When you tap the power of story, you tap into a wellspring of history and practice as old as mankind itself.  So pull the Six Most Powerful Words from your quiver when you desperately need to hit your target.

Learn even more about the Six Most Powerful Words in The Complete Guide to Business School Presenting.

Finance, Technique

Finance Presentations: “We’re Different”

Finance Presentations for Competitive AdvantageWhether the finance presentations class is in Philadelphia . . . or Mumbai . . . or Cali . . . or Chennai . . .  I hear the same universal and eerie refrain from finance students –

“Finance Presentations are different.”

“We don’t do all of that soft-skill presentations stuff.”

“For us, the numbers tell the story.”

Finance Presentations Mysteries

Numbers seem to enchant business-people in deep and mysterious ways, as if numerical constructs are somehow less malleable than the English language.  They seem less subject to manipulation.

In a chaotic world, a spreadsheet exudes familiarity, a firm valuation offers comfort.  An income statement serves as anchor.

For some, numbers convey a certitude and precision unavailable to mere rhetoric.  This illusion of certitude and precision exerts influence on finance folks to believe that, well . . . that the laws of human nature that stymie the rest of us do not apply to them in the coldness and hardness of objective numerical analysis.

But this is an illusion.  And the result is 2D presenting, full of voodoo and bereft of nuance and subtle analysis.

Where business presentations are concerned, finance folks are not different, special, unique or otherwise gifted with special powers or incantations denied the mere mortals who toil in marketing or human resources.

We are all subject to the same demands placed upon us by the presentations beast.  These demands that nettle us equally and indiscriminately during the business presentation process.

As with most things, there is bad news and good news in this slice of life provided here.

The Bad News

The bad news is that modern finance presentations are a vast wasteland of unreadable spreadsheets and monotonous, toneless recitations of finance esoterica.  It seems that there must be a requirement for this in finance.

In fact, many finance presentations devolve into basic meeting discussions about a printed analysis distributed beforehand, with the group of presenters merely standing while everyone else sits and interrupts with strings of questions.  Several presentation cliches guarantee this sorry state of affairs a long life . . .

“Just the facts”

Exhortations of  “Just the facts” serve as little more than a license to be unoriginal, uninteresting, and unfocused.

“Just the facts”

Folks believe that this phrase gives the impression that they are no-nonsense and hard-core.  But there is probably no more parsimoniously pompous and simultaneously meaningless phrase yet to be devised.

It achieves incredible bombast in just three syllables.

What does it mean, “Just the facts?”  Which facts?  Why these facts and not those facts?

Events are three-dimensional and filled with people; they require explanation and analysis.  Mere “facts” are flat, two-dimensional, unemotional, and unsatisfactory proxies for what happens in the real world.  “Just the facts” masks much more than it reveals.

“The numbers tell the story.”

This is a favorite of folks who seem to believe that the ironclad rules of presentations do not apply to them.  “We don’t deal with all of that soft storytelling,” finance majors often tell me.  “We deal in hard numbers.”

There’s so much wrong with this that it’s difficult to locate a reasonable starting-point.

Numbers, by themselves, tell no story at all.  If numbers were conceivably capable of telling a story, it would be a considerably incomplete story, giving a distorted picture of reality.

The end result of these finance presentations shenanigans is an overall level of mediocrity and outright bad presentations.  If firms want nothing more than a group discussion about a handout, with the only thing distinguishing the  “presenters” from the audience is that they are standing, then so be it.

It may be useful.  It may be boring.  It may be morale-building.  It may be team-destroying.  It may be time-wasting.

But whatever else it is, it is not a business presentation.

“Cut ’n’ Paste”

This is the heinous data dump that all of us inevitably see.  PowerPoint slides crammed with data in tiny, unreadable font.

The display of these heinous slides is accompanied by a sweep of the arm and the awful phrase:  “As you can see . . . ”   The cause of this pathology is the rote transfer of your written report to a PowerPoint display, with no modification to suit the completely different medium.  The result?

Slides from Hell.

The Good News

In every obstacle exists an opportunity.

Because the bar for finance presentations is so low, if you invest your presentations with the powerful principles that apply to all business presentations, your own shows will outstrip the competition by an order of magnitude.  This, of course, implies that your content is rock-solid.  It should be.  Your ratio analysis, your projected earnings, your sophisticated modeling should all reflect the superb finance education you have received.

But how you present that content is the key to presentation victory.Finance Presentations can bestow personal competitive advantage

All of the presentation principles that we discuss here apply to finance presentations, particularly the parsimonious display of numbers and the necessity for their visual clarity.  If anything, finance presentations must be more attentive to how masses of data are distilled and displayed.

A situation statement must be given.

A story still must be told.

Your analysis presented.

Conclusions must be drawn.

Recommendations must be made.

And external factors must be melded with the numbers so that the numbers assume clarity and meaning in an especially powerful 3D presentation.

If you do the above, and nothing more, then your finance presentations will outshine the hoi polloi with ease.

But if you delve even more deeply into the masterful techniques and principles available to you, learning to use your tools skillfully, you can rise to the zenith of the finance presentations world precisely because you are part of the tiny minority who seizes the opportunity to deliver an especially powerful presentation.